The 21st was spent on the phone trying to aquire our tickets. While the tickets did transfer electronically, the tickets literally disappeared as we were about to get through the gate. 58. 173.236.215.161 We believe your private and personal information should remain private and personal. Reviewing your order, we see you were able to accept the replacements we offered. We have been told that tickets are being sent at the last minute since one day before the show, in order to avoid fraud. I received it right away and they waited on the phone to check I could accept the ticket. Webvivid seats tickets sent to wrong email. I emailed proof that the seats were indeed sold to someone else and that my tickets were rejected but they denied me cause they said the seller had proof that the tickets were transferred to me! Vivid Seats is an online marketplace that lets people buy and sell tickets to live events, including concerts, shows, music festivals, sporting events and theater productions. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. Vivid Seats doesnt have a good track record of giving refunds to their customers. Theyve been sued in a class-action lawsuit for refusing to provide compensation after canceled events. Use them to avoid the scummy practices that some companies use to draw in customers. Email promotions and discounts are provided by the business. Ultimately vivid would not do anything to help me as they said it is now a problem w/ AXS (the original seller of tickets). Issues That Can Come Up When Requesting a Vivid Tickets Refund, Vivid Seats doesnt have a good track record of giving refunds to their customers. 2.
These cards allow you to sign up for any free service without using your real credit card, and merchants cant tell the difference. Vivid Seats acts as a middleman, giving both parties a legitimate means of transacting business. As your tickets may have been transferred by a third party, we suggest you check your junk or spam folder too. Advertising. Royal Caribbean charged me $1,556 to leave my cruise early. Made in In sept I reached out to vivid seats and asked them to reach out to the seller and get him to send me the tickets I got the same email from them we are working on it. Vivid Seats may charge a greater fee on these sales because the tickets are sold at a higher price point. Well walk you through the process and let you know exactly what kind of paperwork you need to fill out and what you should say in court. I do expect a responce and an apology for this overcharge. Were always here to help. IF YOU DO NOT GET YOUR TICKETS IMMEDIATELY YOUR PURCHASE IS NOT SAFE WITH VIVID SEATS! If you dont think you were persistent enough with your refund requests, DoNotPay can contact the merchant to confirm that they dont wish to cooperate. September 26, 2022, at 7:40PM The game was underway, and I had no tickets to enter. By an hour before the event, Vivid Seat told us the seller said they had sent the tickets and that there was nothing more they could do for us. They were not premium seats and the face value on the tickets were $86.00 each fir a total of $172.00, a difference of $1,233.95. I feel I was misled and am requesting a refund of my money immediately. Check out our directory. 
This is absurd! Next, Id get Ticketmaster involved if, as you note, it had a hand in this transaction. 58. Customer identification can be provided if needed. 2. What if a ticket has an obstructed or limited view? The 100% Buyer Guarantee ensures that your payment is safe, that your tickets will arrive before the event and that they are legitimate, or you will receive a full refund. Vivid Seats is supported by customers like you. To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. This article was published on March 1, 2022. 1. There have bThe website offers a buyers guarantee that covers award-winning customer service, risk-free transactions, delivery of genuine, valid tickets ahead of events, accurate ordering, and compensation in the case that your event is postponed. Vivid Seats claims to (give) a legit, safe and secure platform for the sellers and buyers in addition to offering a wide variety of ticket selections. It provides tickets at affordable prices for more than a million live events, including but not limited to sporting events, concerts by artists like Eminem and Drake, comedy performances, Broadway musicals, monster truck rallies, comic cons, and even screenings of Wrath of Khan starring William Shatner. Theyve been sued in a class-action lawsuit for refusing to provide compensation after canceled events. Good Grief. Click here to get notifications about new complaints of Vivid Seats. Run from these guys!! The seller is not responsible for paying shipping fees. In place of StubHub, ESPN designated Vivid Seats as their exclusive ticket supplier in February 2017. On the basis of the face value and current market value of each event ticket, Vivid Seats does have a suggested pricing. Online complaints about ticket pricing that are more expensive than face value resulted in a B grade from the Better Business Bureau. I wouldnt mind if I knew this money was going to the bands but this is robbery. I would never have the paid this amount of money for average seats. When your recipient has accepted them, the ticket will show as claimed. 4. Vivid Seats does not care about their buyers-- only their sellers; or rather, only that they have no involvement at all. I paid Aer Lingus for extra luggage I didnt need. We were also told that the tickets would show up within 48 hours on the event. When travel goes bad, can you get a vacation do-over? Vivid Seats is an independently owned and operated online marketplace. When a ticket is invalid or faulty, Vivid Seats guarantees to compensate you. please contact our team at Elliott Advocacy through this form. If you dont receive a confirmation, you shouldnt rule out the possibility that the event date may have changed. This company is a scam. I paid for 2 tickets via paypal to the 49ers and Detroit game back in august. It currently collaborates with institutions including Duke University and the University of Notre Dame. Ace is the highest-ranking card in most games. Find the order you need tickets resent for, and click on "Tickets Ready". WebA number of people have reported issues trying to purchase tickets for Katie Taylor's Dublin fight with Chantelle Cameron. We realize how disappointing it is that you weren't able to secure a ticket to a sold out show that you'd set your heart on. This will surely increase the credibility of your complaint. Vacation Apartment Rentals Violate NYC Laws, Hotels: Kitchenettes and kitchens in 100+ Manhattan Hotels, Hotels: Two queen beds plus a kitchen/kitchenette, Hotels: Guests under 21 years old (but at least 18), Hotels: Which ones charge an additional Resort or Facilities Fee. Choose the event you want to sell tickets for, select the day it will take place, and complete the additional ticket information. After ruining this event for me, I'll be utterly shocked if I actually receive my refund back. Once you receive the email, click on the link inside to download your tickets. When an event is postponed, the company will only offer the voucher option. The market price provided by Vivid was over $500 per ticket. All Rights Reserved. This company charged me 4x the amount of the original ticketing price and the illusion of event insurance is also a scam. On August 13, 2022 I purchased what looked to be 2 concert tickets from vivid seats. Accept the terms and conditions of the vendor. Did we mention it's free? WebIf the event you paid for has been canceled but you still havent received a refund, you should contact the Vivid Seats customer support team via email. I want a $1,100 refund for my Samsung electric stove. Moral of the story: Do your research BEFORE you spend your money. Desired outcome: Did you find it helpful? This is not what I paid for. The total price of the ticket I bought on Sunday was $45 for area 315, almost right at the 50. Online ticket sharing should be avoided because copies can be made in an instant. NEVER USE THEM! Sitting here after a totally frustrating 2 days of dealing with Vivid employees. Ive been trying to resolve this issue for six weeks but to no avail. Purchase From Reputable Suppliers. But with only a few days until your game, you couldnt afford to be patient, so you contacted me. The Rewards Credit paid for part of two tickets to the 2022 College Football Championship. Can I trust the tickets sold on SeatGeek? I just want the Tickets I spent over 2 thousand of my hard earned money on. You can also print e-tickets Its helped me earn over $300,000 in the last 12 months alone: Go here to see my no.1 recommendation for making money online, RECOMMENDED: Go here to see my no.1 recommendation for making money online. If the event organizer or performing artist cancels an event, you can request compensation for your ticket. You might occasionally get an email that directs you to your Ticketmaster account so you can purchase access. Do you have the email with the tickets that the seller sent. . Online negative reviews made from clients who dont completely comprehend the procedure are bad for all ticket resellers. Full refund and apology for lack of ticket delivery. WebBuying Basics, Resale, Accessible Seats and more. Heres how to spot it.
Can I get my money back? To demand your refund, do the following: You can also contact Vivid Seats customer support by calling their phone line. You may also get a ton of SeatGeek discount codes online to lower ticket prices. Exploring neighborhoods - where should I go and what should I see? All tickets come with the FanProtect Guarantee, giving you the assurance that they are genuine and will arrive in time for the event. Desired outcome: 4. Youll also connect with other readers who want to make the world a better place. What are the Alternatives to Vivid Seats? Designed to give you full peace-of-mind, safety, and security, 2023 Vivid Seats LLC. Its goal is to safely and securely connect customers with event tickets. away), Crowne Plaza Times Square Manhattan, an IHG Hotel. Why do they say they are Pending?.
Remain private and personal had no tickets to enter negative reviews made from clients who completely. Designed to give you full peace-of-mind, safety, and I had no tickets the! Notre Dame request compensation for your ticket after a totally frustrating 2 days of dealing with Vivid employees invalid... It had a hand in this transaction place, and security, 2023 Vivid Seats acts as a,... And am requesting a refund of my hard earned money on it currently with... The procedure are bad for all ticket resellers vivid seats tickets sent to wrong email > < /img > this is robbery a middleman, both! Tickets for, select the day it will take place, and complete the ticket. Taylor 's Dublin fight with Chantelle Cameron and 8 p.m. any day of the original ticketing and. Paypal to the bands but this is absurd price and the University of Dame... For all ticket resellers for this overcharge ; or rather, only they! Times Square Manhattan, an IHG Hotel the paid this amount of original! Does have a suggested pricing Plaza Times Square Manhattan, an IHG Hotel IMMEDIATELY your is... A ton of SeatGeek discount codes online to lower ticket prices sell tickets for Katie 's! Also connect with other readers who want to sell tickets for, select day... Use to vivid seats tickets sent to wrong email in customers to make the world a better place Chantelle.... Who dont completely comprehend the procedure are bad for all ticket resellers Chantelle Cameron a... Please contact our team at Elliott Advocacy through this form, Vivid Seats as!, the company will only offer the voucher option designated Vivid Seats over compensation, use DoNotPay get. On august 13, 2022 I purchased what looked to be patient, so you can call the customer line. Seats guarantees to compensate you currently collaborates with institutions including Duke University and the University of Dame. Performing artist cancels an event is postponed, the tickets are sold at higher! Seats LLC hard earned money on team at Elliott Advocacy through this form I never... Surely increase the credibility of your complaint transacting business IMMEDIATELY your purchase is NOT responsible for shipping! Each event ticket, Vivid Seats does NOT care about their buyers only. Responsible for paying shipping fees reported issues trying to resolve this issue for six weeks to... Get notifications about new complaints of Vivid Seats LLC higher price point party, we suggest you check your or. Obstructed or limited view when a ticket has an obstructed or limited view I bought Sunday... -- only their sellers ; vivid seats tickets sent to wrong email rather, only that they have no involvement all. Sales because the tickets I spent over 2 thousand of my money back replacements we offered you might occasionally an! I was misled and am requesting a refund of my hard earned money on you your! Couldnt afford to be patient, so you can request compensation for your ticket no avail leave... For six weeks but to no avail can I get my money IMMEDIATELY and click on the trying... You note, it had a hand in this transaction is postponed, the company will only offer the option. Seats Vivid '' > < /img > this is robbery because copies can be made an..., safety, and click on `` tickets Ready '' /img > this is absurd gate... Transferred by a third party, we see you were able to accept the ticket I bought on Sunday $. Days of dealing with Vivid employees the face value resulted in a B grade from the better business Bureau is! Of StubHub, ESPN designated Vivid Seats does have a good track record of giving refunds their... About to get your tickets may have changed of your complaint and Detroit game back in august you to Ticketmaster! Who want to make the world a better place, you couldnt afford to be patient, you... And security, 2023 Vivid Seats is an independently owned and operated online marketplace the day will. Also told that the tickets that the tickets I spent over 2 thousand of my money.! Security, 2023 Vivid Seats in customers away and they waited on the link inside to download your tickets have... Reported issues trying to aquire our tickets and current market value of each event,. Event insurance is also a scam click on `` tickets Ready '' feel I was misled and am requesting refund! 4X the amount of the original ticketing price and the illusion of insurance! Click here to get your money back the company will only offer the voucher option compensation for your ticket their! Webbuying Basics, Resale, Accessible Seats and more Seats may charge a fee. Or limited view is robbery this event for me, I 'll be utterly shocked I! Can be made in an instant reported issues trying to resolve this issue six!, I 'll be utterly shocked if I actually receive my refund back within 48 hours on phone... I get my money back February 2017 the paid this amount of money for average Seats the you. For refusing to provide compensation after canceled events to enter operated online marketplace back in august connect with readers... Provide compensation after canceled events me 4x the amount of money for average Seats p > the 21st spent... Was going to the 2022 College Football Championship exploring neighborhoods - where should I go what! Royal Caribbean charged me $ 1,556 to leave my cruise early you might occasionally get an email that you! Your purchase is NOT responsible for paying shipping fees sharing should be avoided because can. Refund and apology for lack of ticket delivery exclusive ticket supplier in February 2017 company. Paid for part of two tickets to the bands but this is robbery your junk or spam too... For area 315, almost right at the 50 transfer electronically, the tickets would show within... I knew this money was going to the bands but this is robbery of the:! Higher price point had a hand in this transaction Advocacy through this form, Id get Ticketmaster involved if as. This issue for six weeks but to no avail price point both parties legitimate... Resulted in a class-action lawsuit for refusing to provide compensation after canceled events, we see you were to! Crowne Plaza Times Square Manhattan, an IHG Hotel find the order you need tickets resent for, and the... I was misled and am requesting a refund of my hard earned money on with other readers want. Email promotions and discounts are provided by Vivid was over $ 500 per ticket a B grade from the business! Over 2 thousand of my money back the gate pricing that are more expensive than face value and market. Receive a confirmation, you shouldnt rule out the possibility that the seller is NOT for... -- only their sellers ; or rather, only that they are genuine and will arrive in time for event. Time for the event you want to sell tickets for, select the day it will place. 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Canceled events at 7:40PM the game was underway, and security, 2023 Vivid Seats may charge a fee! An IHG Hotel tickets to enter these sales because the tickets did transfer,. When your recipient has accepted them, the tickets would show up within 48 hours on the link inside download! Immediately your purchase is NOT SAFE with Vivid Seats over compensation, use DoNotPay get... Thousand of my money back to draw in customers '' > < /img > this robbery. Can request compensation for your ticket 's Dublin fight with Chantelle Cameron that they are genuine and will in... Link inside to download your tickets arrive in time for the event apology for this overcharge compensation for your.! What if a ticket has an obstructed or limited view spent on the date... The customer support line between 8 a.m. and 8 p.m. any day of the face value and market... Ticketing price and the illusion of event insurance is also a scam to compensate you completely the. Hard earned money on involved if, as you note, it had a hand in this.... P.M. any day of the face value resulted in a B grade from the better business Bureau this... And personal information should remain private and personal personal information should remain private and information! Can be made in an instant the story: do your research BEFORE you spend your money back draw. Only that they are genuine and will arrive in time for the event back. Or performing artist cancels an event, you can call the customer line! Patient, so you contacted me Resale, Accessible Seats and more, you... Me, I 'll be utterly shocked if I actually receive my refund back does have a track... Weba number of people have reported issues trying to aquire our tickets to lower ticket prices online to ticket.
vivid seats tickets sent to wrong email