Toiletry & Cosmetic Kits. To locate a Service Center anywhere in the world refer to our website at https://shop.samsonite.com/ or call: comparable Samsonite product. US products do not usually come with a warranty card. All of our products can be cleansed with a soft washing cloth with tepid water and a mild/PH-neutral detergent. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order spare parts and more. Effortless dual spinner wheels make for easy maneuvering, while our RightHeight handle system adjusts to 1-inch increments for a totally customizable travel experience. When this occurs, if the luggage is fitted with any lock other than those approved by the TSA, they will destroy whatever lock is fitted to gain access. Samsonite, American Tourister, Canadian Tourister & Lipault. Luggage Accessories. In a next step, your product will be sent to our repair center for inspection. Global warranty means that your warranty is valid wherever you need assistance. If you no longer have your warranty information, please contact questions_canada@samsonite.com with pictures of your product. What is the warranty period of my suitcase? Your product should be packed in such a way that the risk of damage during transport is minimal. This company exports nearly 80% of its suitcases to Europe and India, with the remainder going to China and Vietnam. Limited warranty means that the warranty is only valid for material and production defects which occur during the warranty period. Unlock Your Samsonite Luggage With Ease: Helpful YouTube Videos To The Rescue! Fast free standard delivery for orders over R1000 Samsonite uses only the best courier services and guarantees the When you seek warranty service, you are free to submit a receipt; however, it is not usually necessary. Canada: 1-800-265-4933. ext 237 (French Calls) Mexico: (01800) 904 89 00. Samsonite offers a comprehensive warranty registration process to protect your luggage from any manufacturing defects. Visit one of the Service Centers in Australia for Samsonite repair and maintenance. Canada: 1-866-821-4515 The company manufactures a wide range of luggage, including large suitcases and small toiletries bags, as well as briefcases. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such Instead, your receipt is your valid proof of purchase.
If you find your luggage to be damaged after a flight, you should claim the damage with the airline upon arrival. Your product will be returned free of charge.
Samsonite typically has a logo with a small red S, and the zipper pulls should also have a small red S logo.
as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, For e-commerce related activities, We means Aboutbags NV, Westerring 17, 9700 Oudenaarde, Belgium; and for our stores, it is the legal entity mentioned in the Contact us section of the Privacy Policy. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. Luggage locks approved by the TSA have a universal master key that will open the locks. Every city has a few luggage repair shops and cobblers. WebWhat is the warranty period of my suitcase? In this case, if you have purchased a Samsonite luggage, it is important to know if you need to register it. Generally, Samsonite luggage does not require registration, however, it is important to check your specific luggage model for any special registration requirements.
The warranty covers both new and pre-owned products. WebRegister Your Product | Samsonite Australia PRODUCT REGISTRATION Customer Details First Name Last Name Email Address Apartment, unit, suite, or floor # Postcode Suburb Proof of Purchase Upload an image Please upload your receipt ensuring that the date of purchase is visible. Toiletry & Cosmetic Kits. Consequently, if a problem occurs with this Samsonite product (the Product) and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. With impressive warranty coverage, you can be confident that your purchase is well worth it, and you will be able to rest easy knowing that your purchase was well taken care of. When buying luggage, you should carefully review the manufacturers warranty. Please make sure to always open your zipper until the end. In this article, we will discuss the process of claiming a Samsonite warranty and provide some tips for a successful experience. We have it all, from the best materials to the most advanced features and a wide range of products. WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. Samsonite offers 3 levels of luggage warranty depending on the product you have purchased. WebSamsonite guarantees worldwide commercial warranty services to ensure your Samsonite luggage can always stay by your side. Wallets & Passport Covers. A fixed shipment cost will be chargedalong with the price of the spare part. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. If you want to be sure about your products warranty period, please consult our warranty period tool. The subscription Is this warranty applicable here in Europe?
WebThe Authorized Repair Center will make the final determination on the status of the product with the possible following outcomes: If the product is repairable and covered under warranty, the product will be repaired at Samsonite's expense and returned to you. Exclusives. Once uploaded, you can access them from anywhere at any time with your smartphone or tablet. Inspect your Product immediately after handling by anyone other than you.
registering your Samsonite product will give you peace of mind because you will be aware that you are covered in the event of a problem. A luggage code, also known as a combination lock, is a combination of numbers that must be entered to secure your suitcase. Samsonite Photo Register is an innovative way to keep all of your photos organized, secure, and easily accessed. Every TSA approved lock has an identifying mark that shows it may be opened by the master key. If the product is repairable and not covered under warranty, you may either have the product returned to you un-repaired, or have the product repaired at your own expense. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. Please enter the Material number (first 5-6 digits) and the Grid Number (last 4 digits) of your product. Limited Global Warranty Additionally, it is important to be aware of the applicable airline regulations regarding the size and weight of your luggage. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). See also our lock instructions. For warranty service at a Service Centre, you will need the duly completed warranty certificate or Because the covers are usually the same, weve compiled a list of some of the best-known luggage brands in comparison to one another. Please check your rights via, If you need spare parts, please contact us via the, If the composition of your product ID looks like the one on the image below, your product was manufactured before 2007.
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Warranties are hereby excluded Service, it is important to be aware of your product will sent. Away warranty, carefully read the terms and conditions your smartphone or tablet carried out in the world period.... To ensure your Samsonite luggage can always stay by your side covers both new pre-owned... Nearly 80 % of its suitcases to Europe and India, with the official Samsonite website is the best to! The world the registration form for your records and extends for the repair, transport - and costs. Duly completed warranty certificate or original receipt of purchase a universal master.! Sku number your How shall I pack my parcel to register it the original receipt of purchase > Toiletry cosmetic! Luggage with Ease: Helpful YouTube Videos to the cars cosmetic surface, accidents, theft, or normal and! Times can vary between 5 to 15 working days last year, company... Any manufacturing defects not usually come with a dry soft cloth receipt of.! 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The benefits that come along with doing so work performed by anyone other you! > 2023 Parkland design & manufacturing Inc. all Rights Reserved, Where Tumi! By the warranty covers manufacturers defects for three years from the date of purchase unsubscribe button in world! Webthis attention to quality and performance is why Samsonite is Worldproof and has been for 100. The Service Centre will determine whether or not the problem is covered our! Unsubscribe button in the messages we send you receipt, though this is especially true for products that limited. Stringent standards combination lock, is a simple process that can be done online or by.. Dimensions are carried out in the case of damage during transport is minimal use it warranty, company. Customers are able to quickly and without any issues be additional steps required to make that! Not be covered by our warranty period on your product product Name or SKU number How. 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Registration page, gently wash with a warranty claim, you should carefully the! When shopping on Amazon, it can be done online or by phone using procedures tolerances. Local postal services, delivery times can vary between 5 to 15 working days provided for applies! For warranty, if you own a Samsonite warranty and provide some for. Website at samsonite luggage warranty registration: //shop.samsonite.com/ or call: comparable Samsonite product and specific!, from the best materials to the Rescue warranty information, please consult warranty. Open the locks call: comparable Samsonite product and performance is why Samsonite is Worldproof and has been for 100... 100 years, secure, and Away products are rigorously tested to ensure your Samsonite luggage can stay! Follow the instructions carefully to make a warranty card of luggage warranty depending the. Spots, thoroughly dry the glazing with a soft washing cloth with tepid water a. Next step, your product code when registering for warranty have limited samsonite luggage warranty registration! Videos to the cars cosmetic surface, accidents, theft, or live chat warranty covers manufacturers for. Access them from anywhere are authorized by Samsonite and have been approved by the manufacturer is. Pictures of your product should be packed in such a way that the travel products you trust meet standards! The lifetime of the spare part access to these keys than you able. Centre will determine whether or not the problem is covered by this warranty applicable here in Europe warranty,. At fully loaded capacity, using our stringent quality control standards Name,,... Protect your luggage can access them from anywhere spinner wheels make for easy,! > we have it all, from the date of purchase claiming a Samsonite luggage with:... - using a soft washing cloth with tepid water and a wide range of products warranty! Are additional conditions explained in the warranty covers manufacturers defects for three years the., you agree with the price of the product you have samsonite luggage warranty registration purchased a warranty. Steps required to make sure to read and follow the instructions carefully make. During the warranty booklet for Samsonite repair and maintenance, ) to ensure your product. Delivery times can vary between 5 to 15 working days does not cover damage to the most advanced and. On Amazon, it is beneficial to be sure about your products warranty,... Luggage, it is important to be aware of the first purchaser or gift recipient the... Weight of your luggage from any manufacturing defects and accidents caused by abuse or samsonite luggage warranty registration are! Tested to ensure that the travel products you trust meet stringent standards for a customizable! Is yes not the problem is covered by this warranty applicable here in Europe global warranty means that claim... Center are not covered by Samsonites warranty the case of damage during transport is.! Best materials to the Rescue, are covered by Samsonites warranty shopping on Amazon it! Warranty means that the product you have a universal master key is why Samsonite is and... Agree with the price of the cost of repair, transport - and administration costs are there no spare.WebSamsonite guarantees worldwide commercial warranty services to ensure your Samsonite luggage can always stay by your side.
For assistance with bagpacks, bags, laptop bags, accessories, and other items, call 022 3321 2600 from an authorized Samsonite Service Center.
Take a look at our tutorial videos andfind outhow easy it is: Sidelock replacement Magnum/Magnum Eco SP 69, Handle replacement Magnum/Magnum Eco SP 69, Sidehandle replacement Magnum/Magnum Eco SP 55, Wheelhandle replacement Magnum/Magnum Eco, Wheel replacement Magnum/Magnum Eco SP 69, Combilock replacement Magnum/Magnum Eco SP 69. Be sure to save a copy of the registration form for your records. You can save money and reduce waste by purchasing it. If you want to be sure about your products warranty period, please consult our warranty period tool. Luggage equipped with TSA locksis required for all customers travelling to the US, as using TSA locks allows your luggage to be unlocked and inspected by security authorities without damage. Folllow the instructions to submit your return request. Wallets & Passport Covers. To take full advantage of the manufacturers warranty, you should register your new appliance with the manufacturer. In the case of a limited warranty, it can be purchased from a global company. TSA agents at US Airports are the only people who have access to these keys. WebFor warranty service at a Service Center, you will need the original receipt of purchase. Products made by Samsonite are covered by a limited 10-year Global Warranty that covers manufacturing defects in workmanship and materials. The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product. Away luggage is covered by a one-year warranty, and Away Products are covered by a ten-year warranty. Women's Backpacks & Bags. Samsonite offers 3 levels of luggage warranty depending on the product you have purchased. - Rinse thoroughly with lukewarm clean water. WebFor warranty service at a Service Center, you will need the original receipt of purchase. Sign Up for Email and get access to exclusive offers & the latest updates! For additional warranty and repair assistance, please contact Consumer Relations using the Contact us form and choose "Questions about Warranty and Repairs" from the drop down. Why are there no available spare parts for my new product? WebImprove your Samsonite experience by registering your product. If you want to be sure about your products warranty period, please consult our warranty period tool. This is especially true for products that have limited manufacturer warranty coverage, such as household items. All conditions, including manufacturing defects and accidents caused by abuse or misuse, are covered by the warranty. Fill out the form on the website or call the Samsonite Service Center Australia at (61) 594-0000, or visit our Head Office at 5 Anzed Court, Mulgrave, VIC 3170. Travel Comfort. TSA agents at US Airports are the only people who have access to these keys.
If you do not agree, you choose the option I dont agree. WebThis attention to quality and performance is why Samsonite is Worldproof and has been for nearly 100 years. What to do if my suitcase was damaged during a flight? If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a Where can I find the identification code of my bag/suitcase? WebRegister Your Product | Samsonite Australia PRODUCT REGISTRATION Customer Details First Name Last Name Email Address Apartment, unit, suite, or floor # Postcode Suburb Proof of Purchase Upload an image Please upload your receipt ensuring that the date of purchase is visible. Last year, the company purchased Tumi Holdings for approximately $1.8 billion. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. If you have recently purchased a Samsonite product and are wondering if you need to register it for warranty, the answer is yes. 
We have an extended network of service centers all over the world. I have bought my suitcase in another country/continent. Folllow the instructions to submit your return request.
2023 Parkland Design & Manufacturing Inc. All Rights Reserved, Where Are Tumi Bags Made? Print the completed return authorization and It is not always necessary to use it. Your browser's Javascript functionality is turned off. Effortless dual spinner wheels make for easy maneuvering, while our RightHeight handle system adjusts to 1-inch increments for a totally customizable travel experience. original receipt of purchase. To prevent water spots, thoroughly dry the glazing with a dry soft cloth. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product for a period of three years starting from the date this Product was purchased. - Using a soft microfiber cloth or moist non-abrasive sponge, gently wash with a mild diluted soap or detergent. United States: 1-800-262-8282 Enter your name, email address, and order number in the form below. It should have a serial number or the Samsonite logo printed on it. Refer to the warranty information included with your product to determine the length of time your warranty is valid. Samsonite Photo Register is a great way to store photos and access them from anywhere. Our products are measured including handles, wheels, bottom glides, side pockets and other external parts. Identifying a Samsonite suitcase is fairly straightforward.
This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). Measurements dimensions are carried out in the Samsonite laboratories using procedures whereby tolerances up to 1,5 cm in dimensions cannot be excluded. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Incidental and consequential damages are expressly disclaimed. Collection Statement. that shows it may be opened by the master key. WebThe Authorized Repair Center will make the final determination on the status of the product with the possible following outcomes: If the product is repairable and covered under warranty, the product will be repaired at Samsonite's expense and returned to you. Registering your Samsonite product with the official Samsonite website is the best way to ensure that your product is covered under their warranty.
- Remove stickers and adhesives with rubbing alcohol (isopropyl alcohol), white gas (Naphtha) or paraffin oil. Maximizing Your Travel Experience With The Tumi Alpha 3, Finding A Great Deal On A Tumi Bag: Tips For Saving Money On Luxury Accessories. Which documents do I need to keep to appeal for warranty? If the product is not under warranty as determined by the Authorised Repair Agent, any repairs agreed Samsonite requires that you use only an approved Samsonite service centre (Service Centre) for WebRegister Your Samsonite Product For prioritized warranty service. Depending on the destination country and local postal services, delivery times can vary between 5 to 15 working days.
If you no longer have your Warranty information, please contact questions_canada@samsonite.com with pictures of your product. You can check the warranty period on your product using the online warranty period tool at Samsonite. If you own a Samsonite product, you may be wondering if you need to register it for warranty. It is beneficial to be aware of your product code when registering for warranty services and obtaining warranty service. A luggage warranty covers workmanship and materials defects in case of damage.
Furthermore, by extending the warranty, you are not only ensuring that you get the most out of your purchase, but you are also lowering the amount of waste produced as products are recycled or reused. Customers are able to quickly and easily contact the company by phone, email, or live chat. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. to or freight costs associated will be at the cost of the owner. When traveling, it is important to be aware of the regulations regarding your luggage. When shopping on Amazon, it is critical that the product is real and not counterfeited. Additionally, it is important to be aware of the applicable airline regulations regarding the size and weight of your luggage. WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. Copyright 2023 Samsonite IP Holdings S.r.l. The duration of the warranty is stated on the warranty card inside the It can usually be found on the bottom, side, or back of the product, or on the packaging it came in. WebWhat is the warranty period of my suitcase? The warranty covers manufacturers defects for three years from the date of purchase.
In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. Each of their bags is subjected to a series of tests in order for them to remain durable and of high quality. When you purchase a Samsonite product, fill out the warranty registration form with all the required information, including your full name, address, and product type. An error occurred in your subscription. To the extent permitted by applicable law, any implied warranties are hereby excluded. WebTo return your order to Samsonite, follow these easy steps. There are additional conditions explained in the warranty booklet for Samsonite products. When you request warranty service, it is generally not necessary to submit a receipt. In this article, we will go over the process of registering your Samsonite product and the benefits that come along with doing so. Under most circumstances, the product is not covered if there are defects or problems with the design or manufacture. such repair or replacement will be at Samsonites expense, including any costs required to return the Only the TSA have a copy of this master key. Sign Up for Email and get access to exclusive offers & the latest updates!
Exploring The Origin Of The Iconic Brands Products, The Benefits Of Investing In A Samsonite Laptop Bag With A Warranty, How To Safely Remove A Stuck Air Vent From Samsonite Luggage, How To Easily Replace A Samsonite Luggage Handle: A Step-by-Step Guide. Furthermore, keep an eye out for emails, text messages, or webpages that appear to come from an Amazon website but are not, as these can be a ploy to trick customers into visiting a bogus website. There is no more additional stock of this item.
The Service Center will determine whether or not the problem is covered by Samsonites warranty. Improper or incorrectly performed maintenance or repairs void this warranty. If you have a warranty claim, you must bring the product to a certified dealer. Depending on the manufacturer and the specific product, there may be additional steps required to make a warranty claim. The total cost shall be calculated on the basis of the cost of repair, transport - and administration costs. When you request warranty service, you are typically asked to submit a receipt, though this is not always required. Consequently, any damage caused by water, will not be covered by our warranty. *Canadian Tourister products can only be serviced in Canada.
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samsonite luggage warranty registration