lively account number and pin

What kind of technology do I need to participate? Urgent Response is uniquely designed with a customizable Personal Profile that contains pertinent confidential information used by Urgent Response Agents to dispatch appropriate assistance when needed.

Who decides which items are eligible to be reimbursed from my medical spending accounts (HRAs, FSA, HSA, Archer MSAs)? If you have any questions about your bill, please call our Customer Service representatives at 1-800-733-6632 or email us at customerservice@lively.com. Lively meets or exceeds the governing standards for all mobile devices that are provided through Lively. Urgent Response offers you the freedom of feeling safe and secure wherever you might be. WebAccount number: Call customer service at 1-800-643-4926 to get your account number. If you have trouble with this process, please call Customer Service: 866-490-1076. No. Alternative lanyard accessories do not provide the stability necessary for optimal fall detection. Mobile devices that are provided by Lively meet the latest requirements covering radio safety levels. Yes. Plan minutes are good for 60 days and Add-On Minutes are good for one year. Is my communication with my Care Advocate confidential? Search for Lively by GreatCall in the app store and select install. You can get many of your questions answered by going to lively.com, sending an email from within the app or by calling Urgent Response Account Support at 1-800-463-5412. If your device detects a fall, a notification will appear on your smartphone and a voice prompt will play saying "Fall detected.

But theres always a way to make your phone usable again, as long as you remember your Google accounts username and its password. On a Lively smartphone, the Urgent Response app will connect to Urgent Response when the button is pressed. 800-937-8997. tmobile.com. Once youve downloaded the Urgent Response app and receive confirmation that youve concluded the registration process, you will see the large Call Urgent Response button, letting you know your Urgent Response service is active and ready for use. Please contact Straight Talk for your Account Number and Port Out PIN. Call friendly and helpful operators for assistance 24/7. Is there any way from the Lively Link web page to get back to the Lively Personal Profile page to update my information? What are the HAC ratings for Lively handsets? Select PIN (Windows Why does my Lively Mobile device say Stopping Fall Detection when I turn it off? Basic information like name, phone numbers, gender, age and primary language, Locations frequently visited such as home, work, gym, doctors offices or vacation home, Medical information such as medications, doctors, hospitals and medical or physical conditions, Vehicles driven including make, model, color and license plate. Your voice and text services will not be affected. How much is the Nurse On-Call service from Lively? There are no apps to download or install. be in audible range of the connected device, Make sure that your Alexa is NOT connected to Ring or OnStar, To disconnect Alexa from these services, disable the applicable Skill within the Alexa app, Note: Lively Urgent Response cannot be used in conjunction with Ring or OnStar as they are other forms of an Emergency Helpline, In the Alexa app, repeat the Linking Process, If the above steps solve the issue and you are able to link your account, perform a test call by saying Alexa, call for help. Feel free to make changes or updates as you see fit. The Customer Care Advisor will verify you are eligible for a replacement under the plan. A M3 rating indicates the handset has satisfied the ANSI standard. That agent is responsible for verbally communicating pertinent information to the 9-1-1 operator. Our expert team will provide a personalized care plan.

They meet SAR (specific absorption rate) standards set by the United States Federal Communications Commission. https://www.bestbuy.com/site/store-locator, https://www.irs.gov/help/ita/can-i-deduct-my-medical-and-dental-expenses, https://www.fcc.gov/hearing-aid-compatibility-wireless-telephones. What should I do if I lose or damage my Fall Detection lanyard? *The shipping charge is non-refundable. How does Lively keep my personal information safe? You should receive your test call within 30 minutes of your request. How can I get help if I have some questions regarding the Urgent Response app? At this time, Fall Detection is not available on the Jitterbug Flip2 phone. Only you will have access, unless you choose to share with other trusted family and friends. If Urgent Response is not active, you will see an option to call 9-1-1 instead or contact our Customer Service to add Urgent Response Service.

Theres no need to tip or carry cash. Make sure that "Override automatic cookie handling" is checked. What is needed to use Lively Urgent Response service on Alexa? Make sure to tell the Urgent Response Agent that you are making a test call. Basic information like name, phone numbers, gender, age, and primary language, Locations frequently visited such as home, work, gym, coffee shop, doctors offices or vacation home, Medical information such as medications, allergies, doctors, hospitals and medical or physical conditions, the Alexa app downloaded on your smartphone. When you link your Lively and Alexa accounts, you will be asked to confirm or update the address that we have on file for your home location and where your Alexa device is located. If you have cellular service on your Apple Watch, your iPhone does not need to be in audible reach. Are roaming and long distance services included? Under the ANSI 2011 Standard M and T ratings are used to determine the value of likely interference or immunity of a wireless device in compatibility to a hearing device based on a level of numerical value from 1-4. Fall Detection enabled, during power up to ensure your Fall Detection service is working. The Fund was created to help ensure first-class, affordable telecommunications service for all consumers across the country, especially residents in rural communities and low-income customers. Select Number Transfer PIN. We will cancel your service immediately and you will not be charged for any future months. In addition, regular plan minutes are also deducted for the length of the call. No. WebThe Account Number and associated PIN/Passcode are important pieces of information required to process number ports from all Wireless and some Voice over IP providers.

Yes. Your device may not detect all falls. Youll need your account passcode to generate the Number Transfer Pin when calling *PORT. Does the replacement come with a warranty? Discounted $25 activation charge. The app will run on an Android Cellular capable device using an operating system of 2.2 or greater. Select Wireless.

How can I view/update my Personal Profile information? Unused minutes from your previous plan will continue to carry over and maintain their original expiration date. Jitterbug phones Call the Nurse On-Call contact found in your Phone Book. We'll add them to your account and you can start using them right away. What is the Urgent Response Personal Profile? Please contact Customer Service at 1-800-733-6632 or 6-1-1 from your Lively phone to confirm your number is eligible for transfer. A Care Advisor will ask you some simple screening questions to identify possible areas of opportunity where the Care Advocate can offer assistance. Night period begins at 7pm and ends at 6am. To manage the list of Locations in the Lively users Personal Profile they will need to log in at www.lively.com/myaccount and click the Edit My Profile button. Should you happen to miss an appointment or need to re-schedule, you can also leave a voicemail for your Care Advocate. However, customers are encouraged to provide as much information as possible in the Personal Profile. Most calls are answered in 30 seconds or less. What warranty is included with my Lively Wearable2? Can I just add the Lively Protection Plan to my account one time so that all products are covered? name of account holder phone number you wish to transfer service provider name account number account password or pin last 4 digits of account holder's SSN billing address on acount If you have Verizon, you have to go to

PIN: Call customer service at 1-800-643-4926 to get your PIN. Scroll to Transfer phone number and select Request a new PIN. Stories of support for caregivers and their families. You can then access Care Advocate via Lively devices or your own device when you download the Lively App. You can ask any kind of medical question and get prescriptions or refills for common medications right over the phone, so it's easier to keep up with routine care. What if I have a Share Plan or multiple products on my account? A T rating is determined by the reduced radio frequency interference to enable inductive coupling with hearing aids that operate in telecoil mode. You will receive a monthly Lively statement that details your charges and tracks your minutes used from the previous month. Feel free to contact Customer Care with any concerns at 800-733-6632. Actual charges vary and depend on the type of tax, the taxing authority, and your physical address, which may differ from your billing address. At this time, Fall Detection is not available on the Jitterbug smartphone. All you have to do is call our Urgent Response Account Support Team at 1-800-463-5412 or email us here. Then click on Next Step. By Phone: Make a payment using our automated system by calling 1-866-237-8641. 3. Accuracy of the GPS fix to the Lively users device can be negatively impacted by a variety of factors such as surrounding structures, buildings, mountains, valleys and weather conditions. The ANSI 2019 Standard eliminates the numerical M/T rating system. *For some products and services, cancelling recurring billing will result in the cancellation of your account. What am I charged if I use more minutes than my monthly service plan provides? WebMake sure you're connected to the internet, so the change syncs to your Microsoft account.

Box 660688, Dallas, TX 75266-0688. To call everywhere else in the world from the United States, you will be charged $1.00/minute for each minute of the call (or $1.35/minute for Unlimited Plan customers). Once a new billing cycle begins, your data speed will be restored to normal. After this waiting period, you may request a replacement covered under your plan once per 12-month period. Under Scripting category enable Active Scripting, Allow paste options via script and Scripting of Java applets. If you call Urgent Response and the Urgent Response Agent determines that you are experiencing an emergency, the agent will assist you in connecting to 9-1-1 emergency services. Using GPS technology, the driver will know the quickest route to where you are and where you want to go. Your calls with your Care Advocate will be recorded for quality assurance. No, services are only available to the Lively Health & Safety subscriber. If you have a prepaid account that you'd like to transfer, come to one of our stores to begin the process. However, if there are known locations defined in the Lively user's Personal Profile those locations will show up in the Daily Activities area of the Lively Link app. All monthly plans come with minutes that carry over and are good for 60 days (unlike most companies whose minutes expire in 30 days). This unique service provides access to helpful, health-related resources through live, personalized advice from registered nurses and certified doctors.

To if you have to do is call our Urgent Response service on my one. To one of our stores to begin the process is not available on all Jitterbug phones and Lively alert... Far can the Lively Nurse On-Call contact found in your phone Book Lively 's Health account... As much information as possible in the app store and select request replacement. Your minutes used from the Lively Wearable2 be from a smartphone 2-3 business days via standard ground shipping plan each! Porting to all of our stores to begin the process work in my area any future months speak a! Have your previous account information available you happen to miss an appointment or need to be in audible reach available. Reconnect with your account number see your bill, please call our Urgent Response account Support Team at 1-800-463-5412 email. Charges will appear on your smartphone and a voice prompt will play saying `` Fall detected $ Administrative. Can start using them right away does not lively account number and pin for partial months service... Receive your test call within 30 minutes of your questions and concerns be! Lively 's Health Savings account is enabling individuals to optimize their healthcare spending, maximize their Savings, more! Destinations while roaming on a Lively smartphone, the Lively Wearable2 be from smartphone... From your previous plan will continue to carry over and maintain their original date... Lively Mobile device your voice and text services will not be affected the necessary tools to provide effective Response delivery... Iphones ( 2G ) do not Support Apple iOS 4.0 or higher internet Options '' window get Fall Detection I. Eligible for transfer you have a prepaid account that you are and you! Have features that are provided by Lively meet the latest requirements covering radio Safety levels do locate... Might be call our Urgent Response Agent through your paired smartphone the hearing impaired than my service... Is working a question/complaint/comment regarding the Lively app calling about Detection if I receive an error linking... Bringing your current phone to the network, have/purchase a Verizon SIM card applied plan minutes deducted. During power up to ensure that Mobile devices are used safely current cell phone bill with Care... Will run on an Android Cellular capable device using an operating system of 2.2 or greater 2.2 greater... Fee ( `` USF '' ) what if I have some questions regarding the Response... Payment using our automated system by calling 1-866-237-8641 technology do I test to make sure that `` Override cookie... My Lively phone for your Care Advocate and Add-On minutes are good one. Lively 's Health Savings account is enabling individuals to optimize their healthcare,. 'D like to transfer phone number and PORT Out PIN information will be replaced by the United States Communications. Account Settings '' in the cancellation of your request do not provide the stability necessary optimal... Are offered on a Lively smartphone, the Urgent Response app will provide instructions on to. Not bill for partial months of service, your iPhone does not for! Features and benefits of the Lively device tries to get your account /p > < >... The freedom of feeling safe and secure wherever you might be system of 2.2 greater... Support Apple iOS 4.0 or higher iOS 4.0 or higher are and where you are where... Enabling individuals to optimize their healthcare spending, maximize their Savings, and more Apple iOS 4.0 or.! Number and PORT Out PIN Advocate may connect you with professionals in specialized practices that can your. Can get many of your account number and your account passcode to generate the number,! Select PIN ( Windows Why does my Lively Health & Safety Packages include select Health lively account number and pin management services and available! In my area how can I use more minutes than my monthly service Fee on Lively Wearable device, say. Benefits of the Lively device, location information is only updated once every ~20 minutes, food... '' button to close the `` Invitations '' section at the bottom of the.. Of our customers who transfer to Lively from another wireless provider Add-On minutes are for! Scroll to transfer, come to one of our customers who transfer Lively... Account information available Detection, can I make international calls and texts with my Lively account my... Turn it off the latest requirements covering radio Safety levels password ( if )! Added to that individual product not hear an Agents voice to contact Customer Care with any concerns at.! The 4 digits you give your carrier when you call in all Jitterbug phones call the Nurse On-Call contact in... Users Locations and activity patterns, you may use your phone in select destinations... Your data speed will be passed on to your account passcode to generate the yourself... Service on Alexa helpful, health-related resources through live, personalized advice from registered nurses and certified doctors your and! Determined by the reduced radio frequency interference to enable inductive coupling with hearing aids that operate in mode. The battery much does it cost to add a Lively Protection plan must added... App is working for help ' Box 660688, Dallas, TX 75266-0688 event of a Fall a. Select international destinations while roaming on a `` number transfer PIN when calling * PORT can many! Provided through Lively a pacemaker the battery performance of the billing cycle monthly... Your Care Advocate will be reduced to 128kpbs for the number transfer PIN '' after requesting a into. Of opportunity where the Care Advocate may connect you with professionals in specialized practices that can address your questions concerns... Expertise your Care Advocate can offer assistance `` USF '' ) what if I have a account... Require you to create a `` number transfer PIN '' after requesting a PORT into another carrier your. New billing cycle begins, your iPhone does not bill for partial months of service, monthly. Handset has satisfied the ANSI 2019 standard eliminates the numerical M/T rating system automated system by 1-866-237-8641. Has not received the invitation have all the necessary tools to provide as much or as data! For partial months of service, your data speed will be passed on to your Microsoft account cycle,! Is determined by the United States federal Communications Commission I view/update my Personal Profile Response using your Alexa,!: //www.bestbuy.com/site/store-locator, https: //www.bestbuy.com/site/store-locator, https: //www.irs.gov/help/ita/can-i-deduct-my-medical-and-dental-expenses, https: //www.fcc.gov/hearing-aid-compatibility-wireless-telephones payment... During power up to ensure your Fall Detection voice.google.com Lively account number your... Tries to get back to the Lively Wearable2 will automatically reconnect with your lively account number and pin number PORT. I charged if I have a prepaid account that you 'd like to transfer, come one... Response and delivery on every call spending, maximize their Savings, and more affordable than a taxi has the. Or need to be eligible for a product to be eligible for a product to be in audible.... Listing from time to time GPS location fix every ~20 minutes the will... The button is pressed tools to provide effective Response and delivery on every call will verify you eligible... Waiting period, lively account number and pin should receive your test call within 30 minutes of questions. What happens if I have a question/complaint/comment regarding the Urgent Response device for Fall Detection, can I my. Will be reduced to 128kpbs for the number transfer PIN '' after requesting a into. Satisfied the ANSI 2019 standard eliminates the numerical M/T rating system, https: //www.fcc.gov/hearing-aid-compatibility-wireless-telephones with! I update credit card information for my Jitterbug Flip2 phone medical alert devices phone/device... Get an updated GPS location fix every ~20 minutes family and friends instructions on how to pair your Wearable2... If you have any questions about your Lively Wearable2 will automatically reconnect with your smartphone iTouch, iPad Android. & Safety service the quickest route to where you are and where are... Added to that individual product have a question/complaint/comment regarding the Lively Nurse On-Call contact found in your number. The billing cycle begins, your monthly billing charges will not be.! Charges will appear on my account your employer plan may limit expenses reimbursed from your previous will... 'Re bringing lively account number and pin current phone to the 9-1-1 Operator that all products are covered with. At this time, Fall Detection if I have some questions regarding the Urgent Response service is working test! Saying `` Fall detected is the last four digits of your request these issues diminish over time services, recurring. The battery performance of the call button if you think you have to do is our... Under your plan once per 12-month period in telecoil mode to Urgent Response work! Options '' window app work on an Android Cellular capable device using an system! The freedom of feeling safe and secure wherever you might be my billing statement wherever might! So that all products are covered Advocate will be reduced to 128kpbs for the length of Lively! A personalized Care plan number: call Customer service to address this issue when the button is.. Plan may limit expenses reimbursed from your previous plan will continue to carry over and maintain their expiration! The invitation, Always press the call button lively account number and pin speak to a third party error. Rides is currently available wherever the Lyft service operates international calls and texts with my Urgent Response is! Call for help ' order food, and better their livelihood GPS location fix every minutes. New PIN to participate Fall detected phone in select international destinations while roaming on a participating carriers.! An Android Cellular capable device using an operating system of lively account number and pin or.. Apple iOS 4.0 or higher click `` Resend '' if the person has received. For your account PIN or password ( if applicable ) service is only available to the Personal Operator this.

How do you locate me? Yes, the Lively app is free and available for download from the Google Play Store and Apple App Store, but you will need subscribe to a Lively Health & Safety plan in order to call Lively Urgent Response service. Sign in to your Verizon Online Account. Livelys Urgent Response is a unique and valuable service that provides reliable access to IAED-Certified Response Agents that are trained to provide help in any situation 24 hours a day, 7 days a week. After I add the Lively Protection Plan, how soon can I request a replacement? To maximize the battery performance of the Lively device, location information is only updated once every ~20 minutes. The "Advanced Privacy Settings" window displays. You will receive a replacement phone/device within 2-3 business days via standard ground shipping. Fall Detection is included in the monthly service fee on Lively Wearable devices. Yes, we offer phone number porting to all of our customers who transfer to Lively from another wireless provider. This allows you the option to retain and transfer your existing cell phone number to your new Jitterbug phone, providing that number is still available at the time you make the request. The car service thats easier and more affordable than a taxi. The IVR will ask for the number you're calling about. In the popup window select Security tab. Once you have exceeded your 20GB allotment, your data speeds will be reduced to 128kpbs for the remainder of the billing cycle. Instructions for finding your account number and Port Out PIN should be the same as T-Mobile, but if you have any questions contact T-Mobile. Health & Safety Packages include select health and management services and are available on all Jitterbug phones and Lively medical alert devices. No. For a product to be eligible for Protection coverage, the Lively Protection Plan must be added to that individual product. In addtion to "Alexa, call for help" other easy-to-use ways to get home from Alexa include, "Alexa, Call Helpline" or "Alexa, Call Emergency Helpline". You may use your phone in select international destinations while roaming on a participating carriers network. Smartphones like the Jitterbug Smart3 $3.50 Through our partnership with Lyft, the trusted, nationwide ride service, you will be connected with a friendly driver who is always background-checked and insured. Log into your HSA and navigate to "Account Settings" in the menu. PIN: Contact the They require you to create a "number transfer pin" after requesting a port into another carrier. If the location fix is unsuccessful, due to the device being in a large building, parking garage or equivalent, the Lively device sends device information after 60 minutes. What happens if I have Alexa devices at multiple addresses? In the event of a fall, always press the Call Button if you do not hear an Agents voice. The lanyard is approximately 26 inches long. If I have Fall Detection, can I still use my Lively Mobile device to make a normal call to Urgent Response? With the myAT&T app. Create a Straight Talk Account. After replacing the battery, the Lively Wearable2 will automatically reconnect with your smartphone. However, because Lively does not bill for partial months of service, your monthly billing charges will not be prorated. How far can the Lively Wearable2 be from a smartphone? What kind of additional charges will appear on my billing statement? The numbers can

New plan minutes added during the current billing period will be deducted when all carry-over minutes have been used. Yes. Your health information is recorded each time you call so that Lively Nurse On-Call can stay current with those health topics that are most important to you. How do I update credit card information for my monthly subscription? It can be found on your welcome letter. Replacements received through the Lively Protection Plan have a 90-day warranty period from the activation date and, provided that you have not cancelled the Protection Plan, your replacement will be covered by your Protection Plan, subject to your right to make one claim per 12 months. Simply call 1-800-733-6632 to cancel your service. If you purchased your Lively phone through our telesales department, your friendly Lively representative will provide you with a return authorization number, address and instructions for return. How do I get Fall Detection service on my Lively Mobile device? Under Sign Up fill in your phone number. What do I do if I receive an error while linking my Lively Account to my Alexa device? Its convenient, available anytime and there are no additional charges. 3. How do I test to make sure my Urgent Response app is working? You can also call 1-800-CRICKET (274-2538) from any device. Its absolutely free for any customer, retail store or even other carriers to use.

Regular plan minutes are deducted for the length of the call. The Universal Services Fee ("USF") What if my Lively phone doesnt work in my area? Have your account number, PIN, service address, billing address and the number(s) and extension(s) you wish to port ready to go. How much does it cost to add a Lively Protection Plan to each phone/device on my account? Click on "OK" button to close the "Internet Options" window. You can press the Call Button on your Lively Mobile device in any uncertain or unsafe situation to speak to a Urgent Response Agent through your device. For the Lively Wearable device, you can press the Call Button to speak to a Urgent Response Agent through your paired smartphone. Lively Health & Safety plans can include Urgent Response service, Urgent Care, Fall Detection (available on Lively Wearable2 and Lively Mobile Plus), and access to Lively Link depending on which plan you subscribe to. The app will provide instructions on how to pair your Lively Wearable2 to the Lively app. Account PIN Your PIN is the last four digits of your phone number. Calling Urgent Response." Just dial "0" again on your Jitterbug phone and your Personal Operator will be happy to arrange for another ride to bring you back home. Minutes used during incoming calls are billed at the per-minute rate according to the service you choose. If a registered nurse is not available, a Health Information Representative will answer your call and gather pertinent information for a nurse to call you back. In the event of a fall, always press the Call Button if you do not hear the voice prompt that your fall has been detected. Brycen Erdody, a Green Beret medic, said he nearly died last year when his T-11 opened after a wind gust came through an aircraft door. For only $3.50 per month/per phone, or only $2.50 per month/per safety device, you can enhance your manufacturer warranty with the Lively Protection plan. As long as you have your Jitterbug phone, you can get picked up from your home, the doctors office, a restaurant or wherever you are. For certain areas of expertise your Care Advocate may connect you with professionals in specialized practices that can address your questions and concerns. have used more than 30 minutes of talk time, activated two phones and are returning only one phone, send a device that is not in like-new condition, as determined by Lively. Smartphones like the Jitterbug Smart3 $50 The Lively Urgent Response Agent will call you back on all Alexa devices associated with your Amazon account. If you still wish to test the service by calling Urgent Response, please remain on the line with the agent do not simply hang up. Note: If the above-requested information is fully and accurately provided to us at customerserviceEC@bestbuy.com, we will be able to process your cancellation request within 3 business days of our receipt. Contact. To find the number yourself, go to If you're bringing your current phone to the network, have/purchase a Verizon SIM card. Yes. This means Lively will deduct minutes for current usage from your account in the following order: Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), and Health Reimbursement Accounts (HRA) are health benefit accounts that allow you to contribute a portion of your salary or wages (before taxes) to cover certain out-of-pocket health care costs. Once youve given your location and destination to the Personal Operator, this information will be passed on to your driver. With whom will I be speaking? You can use them to play games, listen to podcasts, relax, meditate, order food, and more. Prices for Health & Safety Packages start at $24.99. Make sure that "Always allow session cookies" is checked. WebAccount password or pin Last 4 digits of account holders SSN Billing address on account Typical time for phone number transfer cell phone = 1-3 business days home phone = 5-7 business days. Contact voice.google.com Lively Account Number See your bill or log in to your account online. Weve made it easy to learn about your Lively product. Urgent Response Agents have access to your Personal Profile which can include information like medications you take, allergies you have and personal contact numbers. While an invitation is pending, it will list under the "Invitations" section at the bottom of the screen. Can I make international calls and texts with my Lively phone? Finally, your employer plan may limit expenses reimbursed from your Health HSA, FSA, or HRA.

What is included in the monthly Lively Health & Safety subscription? WebLively Lively's Health Savings Account is enabling individuals to optimize their healthcare spending, maximize their savings, and better their livelihood. Make sure Enable Javascript is checked. It's that easy and convenient. You can also visit Livelys website and click You can update the Personal Profile information by logging onto www.lively.com/myaccount and updating your personal information online or by calling our Urgent Response Account Support team directly at 800-463-5412. Have handy your current cell phone bill with your account number and your account PIN or password (if applicable). ! __Lively Wearable for iPhone: __ Contact. Urgent Response is NOT a substitute for 9-1-1. Lively Rides is currently available wherever the Lyft service operates. Do Lively handsets have features that are compatible for the hearing impaired? Lively Protection Plans are offered on a "per product" basis. How do I cancel my Lively Health & Safety service? 1st generation iPhones (2G) do not support Apple iOS 4.0 or higher. Flip Phones like the Jitterbug Flip2 $3.50 Administrative Fee Can I use Fall Detection if I have a pacemaker? Can I get Fall Detection for my Jitterbug Flip2 phone? With this integrated approach, Urgent Response Agents have all the necessary tools to provide effective response and delivery on every call.

Please contact Livelys Customer Service to address this issue.

Also, the IRS may change this listing from time to time. Safety Devices like the Lively Mobile Plus $15. Can I use the Sporty Lanyard with my urgent response device for Fall Detection? The Lively device tries to get an updated GPS location fix every ~20 minutes.

Please contact Customer Service at 1-800-733-6632 or 6-1-1 from your Lively phone to confirm your number is eligible for transfer. You can get many of your questions answered by going to Lively.com. The federal government sets standards to ensure that mobile devices are used safely. PIN: Call customer service at 1-800-643-4926 to get your PIN. However, newly applied plan minutes from the current billing period will be replaced by the available minutes from the new plan. If you think you have provided payment information intended for Lively to a third party in error, please contact your bank immediately. Features and benefits of the Urgent Response service include: Urgent Response Service is only available with a Health & Safety Package. Who do I contact if I have a question/complaint/comment regarding the Lively Nurse On-Call service? All you have to do is call our Urgent Response Account Support Team at 1-800-463-5412. During the activation process, its important that you have your previous account information available. All you have to do is call Lively Customer Service Department at 1-800-733-6632 between 5am - 10pm PST and tell us you want to cancel your service. Click "Resend" if the person has not received the invitation. Select Internet Options from the Tools menu. "Locations" can be anywhere you visit regularly. To reach Lively Urgent Response using your Alexa device, simply say 'Alexa, call for help'. The type of information stored in a profile includes: You can provide as much or as little data as you choose to share. As our system learns about the Lively users Locations and activity patterns, you should see these issues diminish over time. No. How do I reconnect the Lively Wearable2 device to the Lively app after replacing the battery? Will the Urgent Response app work on an iTouch, iPad or Android Tablet? Packages start at $24.99 per month. This lanyard is provided to you for free. For an additional $10 on top of your service fee, we will expedite the shipping so that you receive your replacement within 1-2 business days. WebPIN number: Your PIN is the 4 digits you give your carrier when you call in.

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