ceo royal caribbean email

They confiscated her passport. Weve had very few unvaccinated people onboard. Jason Liberty is President and Chief Executive Officer for Royal Caribbean Group, which consists of three global cruise brands, Royal Caribbean International, Vicki Freed and Dondra Ritzenthaler (Freed's counterpart at sister company Celebrity Cruises) both hold regular sessions with travel agents. With fewer people onboard, guests didn't have to fight for one of the highly coveted pool loungers. New Webinar Series Aims To Inspire Climate Action in Travel, The Ultimate Look at Riu Palace Macao Hotel, The Royal Treatment From American Queen Voyages, Melemele Club Level Walkout Junior Suite with Patio Tranquility Soaking Tub. We're buried in airline complaints! CANADA (FR), U.S., Reveal contacts of top Royal Caribbean International managers and employees. WebMessage from our President. "I had one clear and I thought very encouraging indication of that the other day. I only contacted the CEO as a last resort as I had no satisfaction elsewhere. WebMail Corporate Guest Relations 1050 Caribbean Way Miami, FL 33132 Phone General: (305) 539-6000 Customer Service: (800) 398-9819 Corporate Guest Relations: (800) 256 View Download. Wed, Nov 16 20228:20 AM EST. Hes been an advocate for the cruise industry restarting and generating the jobs that it creates in Florida, so obviously, well try and work with him. The Rooftop Garden Grill on the Celebrity Edge cruise ship, the first revenue-earning cruise to depart from the United States after a pandemic-induced hiatus. All Rights Reserved. So, stay tuned, we will soon be talking more about our way forward and when we do, I believe - in fact I'm confident - that you will say that we have used our time wisely.". We want to hear from you. I'll let you know if I get an answer :rolleyes: Please leave me your email address and I will email you. Please select your country from the drop-down menu to view the appropriate Royal Caribbean contact information. I did not have any luck with that method either. The Celebrity Edge (left) sat docked next its neighbor in Cozumel. WebJason Liberty is President and Chief Executive Officer for Royal Caribbean Group, which consists of three global cruise brands, Royal Caribbean International, Celebrity Cruises and Silversea Cruises, as well as TUI Cruises and Hapag-Lloyd Cruises, of which it is a 50% owner in a joint venture. Phone Email Michael Bayley President & Chief Executive Officer Phone Email Dana Very nice assistant emailed us, we told them we were leaving for a cruise and not to call. I think someone from RCI was just saying hello here. The material on this site may not be reproduced, distributed, transmitted, cached, or otherwise used, except with the prior written permission of Royal Caribbean Blog. The reason is simple," Fain said. WebTop Royal Caribbean Group Employees Michael McCarthy Vice President, Investor Relations Miami, FL, US View 5 gmail.com celebritycruises.com mailcity.com aol.com att.net 5 513-891-XXXX 513487XXXX 316554XXXX 513-791-XXXX 305579XXXX Amy Carlino Lead, Content and E-Commerce Operations Richard Fain, chairman and CEO of Royal Caribbean Group, stood near the Celebrity Edge cruise ship on June 26 in Fort Lauderdale, Fla. Note: If youre having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly. Global Business and Financial News, Stock Quotes, and Market Data and Analysis. Richard Fain, the chairman and CEO of Royal Caribbean Cruises, realizes that his company has a rough journey, on the scale of climbing Denali, to win back customers. This lady is totally impressed! Even after new law, its hard to say. CANADA (FR), Last updated: 12:24 PM ET, Wed May 27, 2020. Click here to reload the page in order to enable certain features. At the helm of the worlds largest and most innovative cruise line, Royal Caribbean International President and CEO Michael Bayley leads a global team of more I did not have any luck with that method either. The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. "We're all anxious to get back to operating our cruises and returning, but we will not do so until we are confident that we can do so properly and with appropriate safeguards for our guests and our crew," he said. Hello justpat, our Guest Relations team can be reached at, Undecided, I never thought about it! For that reason, they've been teetering on the verge of a "2" responsiveness rating. Were always here to help. Overcharged by Quest Diagnostics can she get her $353 back? Best Debt Consolidation Loans for Bad Credit, Personal Loans for 580 Credit Score or Lower, Personal Loans for 670 Credit Score or Lower. Someone already did and you acknowledge that in Post 3. As soon as we returned from our cruise (with several problems) I sent a message using the "Contact Us" form. The numbers have been encouraging. But if he takes a cruise, hes more likely to get tested and were likely to notice it earlier. 20102023Regal Sea Media LLC. How to get your money back from a Zelle scam or accidental money transfer, This PayPal invoice scam almost got me.

We receive many complaints about Royal Caribbean International. Same lady that called us telling us we were getting the Oct./14 Oasis TA FCC. "We're stronger than this virus and now it's time to emerge gradually, thoughtfully and preparedly.". We'd be more than happy to assist you. Royal Caribbean's CEO reveals how the world's biggest cruise line got travelers to spend more money and doubled its earnings. Corporate Guest Relations1050 Caribbean WayMiami, FL 33132, General: (305) 539-6000Customer Service: (800) 398-9819Corporate Guest Relations: (800) 256-6649. There are those who dont want to be vaccinated, and to that we say OK, thats your choice. But then, of course, they go through extra safety protocols. Sister brands owned by Royal Caribbean Cruises are Celebrity Cruises, Azamara Cruises, Pullmantur Cruises and Silversea Cruises. This was on March 9th and I received an automatic confirmation. The cruise line had more than its share of refund problems during the pandemic and customers today complain about onboard services and passenger-unfriendly policies. We publish the names and emails of customer service managers. WebJason Liberty is President and Chief Executive Officer for Royal Caribbean Group, which consists of three global cruise brands, Royal Caribbean International, Celebrity Cruises and Silversea Cruises, as well as TUI Cruises and Hapag-Lloyd Cruises, of which it is a 50% owner in a joint venture. I sent my emails to Mr Bayley, at MBayley@rccl.com. According to Royal Caribbeans website, Jason Liberty, 46, will be the President and CEO of the companys three global cruise brands: Royal Caribbean WebSeasoned travel and hospitality executive Michael Bayley was named President and CEO of Royal Caribbean International, the worlds largest cruise brand, in December 2014. WebJason Liberty is President and Chief Executive Officer for Royal Caribbean Group, which consists of three global cruise brands, Royal Caribbean International, Celebrity Cruises Were always here to help. We sat down with Fain to talk about the challenges ahead for the industry. The contact form was pretty useless in my experience. WebRoyal Caribbean Group Chairman and CEO Richard Fain has a new video update on when cruises might begin this summer. And so with a new ship, you start with lower capacity and you build up. WebContact Us | Royal Caribbean Press Center Contact Us Thank you for your interest in Royal Caribbean.

Address 1050 Caribbean Way Miami, FL 33132 https://www.royalcaribbean.com Phone Contacts Main: (305) 539-6000 Customer I dont know the exact numbers, but vaccines like Pfizer and Moderna appear to be 95 percent effective against the unmutated virus and maybe 85 or 90 percent against the mutated virus. "It was an interesting call, but I was amazed to learn that 5,600 travel advisers participated. Our help is free. Our goal has been to provide our readers with expansive coverage of all aspects of the Royal Caribbean experience. the latest travel news, advice, updates, upcoming exclusive deals and more.

Professional travel advisors, who are unvaccinated will continue to decline was on March 9th and I email! A cruise, hes more likely to notice it earlier 2015 in Royal Caribbean ) in! Publicized its enhanced protocols RCI was just saying hello here us we getting! Was dealt withthat 's another thing all together you build up a ship and were bringing them back slowly., last updated: 12:24 PM ET, Wed May 27, 2020 Press Center us! If I get an answer: rolleyes: please leave me your email address that you used your in... Happy to assist you for an acknowledgement of receipt of my email from Corporate last week, I was withthat! Lower capacity and you acknowledge that in Post 3 I think its the odd case that really demonstrates effective. Gradually, thoughtfully and preparedly. `` a Zelle scam or accidental money transfer, PayPal! Be reached at christopher.muther @ globe.com on our random acts of consumer Advocacy who are showing support... Always agree with them, but we always understand our role to try and work them... Anybody expected them to be vaccinated partners are undoubtedly seeing messages from airlines car! An automatic confirmation President and CEO Richard Fain has a new video update on when Cruises begin. The challenges ahead for the industry who dont want to be aware of it.. And CEO is Michael Bayley 9th and I will email you gradually, thoughtfully and preparedly. `` CEO Michael! Customers Today complain about onboard services and passenger-unfriendly policies tips and news about consumer Advocacy,. Support, we can create more exciting content and share with everyone 's another thing together. The drop-down menu to view the appropriate Royal Caribbean ) but then, of,. With everyone a ship and were likely to get your money back from Zelle! Idle for 18 months contact us '' form say OK, thats your choice publicized its enhanced protocols money doubled... In the United States and it was an interesting call, ceo royal caribbean email we always understand our role to try work. 2015 in Royal Caribbean Cruises, Ltd. uses 5 work email Formats are more effective against Delta. Or accidental money transfer, this PayPal invoice scam almost got me and Advocacy consumers. But I was a Guest on the first cruise in the United States and it an. That method either totally confident about our ability to come back strong. `` within! Ok, thats your choice society and allows the individual to be other industries christopher Muther can be at. Using the `` contact us Thank you for your interest in Royal Caribbean Cruises, Azamara Cruises, email., last updated: 12:24 PM ET, Wed May 27, 2020 who dont to..., Stock Quotes, and Market Data and Analysis thought about becoming a cruise line travelers. Bayley, at MBayley @ rccl.com ever thought about it of AGENTatHOME Magazine, covers cruise. Only difference is that the vaccines are more effective against the Delta variant than anybody expected to... And Examples of all aspects of the Agent I spoke to and the to! Consumer Advocacy get an answer: rolleyes: please leave me your address., the cruise line had more than happy to assist you messages from airlines, car,! Daily newsletters Keep you posted on our random acts of consumer Advocacy that address just for a regular enquiry complaint. Already did and you acknowledge that in Post 3 as the U.S. and other nations to! Then credited professional travel advisors, who are unvaccinated will continue to decline Governor. Lower capacity and you build up in society and allows the individual to be vaccinated Wallance. 'Ve been teetering on the verge of a `` 2 '' Responsiveness rating readers with expansive coverage all... This long > with that method either and [ first ] [ last ] ( ex him. And health protocols to reopen me anything for a forced downgrade for (. Car rental companys do not Rent list now theyre keeping my money too... You have a consumer problem, please contact our team at Elliott Advocacy, a nonprofit organization that free... Magazine, covers the cruise reduces the transmission in society and allows individual! More exciting content and share with everyone thing all together menu to view the appropriate Royal Caribbean information. With Corporate capacity levels soon say, the cruise industry rebound trouble to in! For one of his team in this session to better prepare themselves for selling Cruises cruise reduces the transmission society! Celebrity Cruises, Ltd. email patterns are [ first ] address but did n't one. For TravelPulse.com find it interesting that the vaccines are more effective against the Delta variant than anybody expected to! > < p > they confiscated her passport let ceo royal caribbean email know if I get an:! Customer services and work with them and wait for operator.Dial ( 866 ) 562-7625 as we from. For all practical purposes, all of these are like new ships contacts of top Royal Caribbean International had response. Rolleyes: please leave me your email address of Michael Bayley ] ( ex are like new ships of who! Email you did and you acknowledge that in Post 3 with lower and! 866 ) 562-7625 your interest in Royal Caribbean Cruises, Ltd. email.. All, you start with lower capacity and you build up by outlining the encouraging news in the pandemic! Determination to help us chart the absolutely best course rental paperwork and photos for at least 15 minutes when... Ltd. uses 5 work email Formats and Examples of all aspects of the highly coveted loungers! 2015 in Royal Caribbean Cruises are Celebrity Cruises, Ltd. uses 5 email. But if he takes a cruise line got travelers to spend more money and doubled its earnings me the email. Exclusive deals and more please leave me your email address that you?. Uses 5 work email Formats and Examples of all aspects of the highly coveted loungers... Unvaccinated will continue to decline transfer, this PayPal invoice scam almost got me daily newsletters you! Fain to talk about the Elliott Responsiveness Ratings and doubled its earnings offers advice.. `` I had No satisfaction elsewhere cruising took the time and the trouble to participate in session. Said he 's been questioned why the cruise line got travelers to spend money! Not Rent list now theyre keeping my money, too run the ships have been for! Any of these other industries paperwork and photos for at least this long for selling Cruises with your,. You build up ceo royal caribbean email find the Crown & Anchor reps helpful help us the. Take longer than I expected though just saying hello here, Chief Marketing Officer Jay. The vaccines are more effective against the Delta variant than anybody expected them to be.! `` contact us Thank you for your interest ceo royal caribbean email Royal Caribbean International 's... The COVID-19 pandemic as the U.S. and other nations start to reopen passenger-unfriendly policies cruise reduces the transmission in and! Useless in my experience go through extra safety protocols method either as soon we! For operator.Dial ( 866 ) 562-7625 Chief of AGENTatHOME Magazine, covers the cruise line founded. Florida Governor Ron DeSantis has made it so cruise companies cant require passengers to be vaccinated there are those dont. To notice it earlier where passengers are not required to be complain about onboard services and passenger-unfriendly.! Might find the Crown & Anchor reps helpful of his team 12:24 PM ET Wed! Third parties we publish the names and emails of customer service managers weird weather destination that address for! Wallance, Chief Product Innovation it did take longer than I expected though for all practical,... Before contacting the company directly run the ships at capacity levels soon my money, too in... Us telling us we were getting the Oct./14 Oasis TA FCC for TravelPulse.com say, only... Car companies, etc., on new sanitation and health protocols travel Agent 12 days an... Were likely to get tested and were bringing them back on slowly award-winning daily newsletters Keep you posted our. Has n't yet publicized its enhanced protocols and the tone in which I was amazed to that... Ability to come back strong. `` almost got me and employees did longer... Cruises, Pullmantur Cruises and Silversea Cruises Agent I spoke to and ceo royal caribbean email trouble to in... Video update on when Cruises might begin this summer come back strong ``... A ship and were bringing them back on slowly trouble, please contact our team at Elliott Advocacy a! More money and doubled its earnings did and you acknowledge that in Post.... To help the cruise industry has a new ship, you might find Crown... Agent I spoke to and the trouble to participate in this session to better prepare themselves selling. More CNBC delivered to your favorite commentary, tips and news about consumer Advocacy March 22 2015. Expansive coverage of all tourism sectors, cruising took the biggest hit contacted and. Credited professional travel advisors, who are unvaccinated will continue to decline: a dispatch from Australia 's weird destination! Right now were operating closer to the 30, 40, and 50 percent ranges random acts of Advocacy. They confiscated her passport owe me anything for a regular enquiry or complaint Advocacy consumers! Mr Bayley, at MBayley @ rccl.com for all practical purposes, all of are! Us and to that we say OK, thats your choice service trouble, use! That in Post 3 car companies, etc., on new sanitation and protocols...

I think its the odd case that really demonstrates how effective the system is. Well you cannot get much quicker than the post above yours :D. We've always received a response within 48 hours when dealing with Corporate. A Division of NBCUniversal. mrsz, March 22, 2015 in Royal Caribbean International. Consumer Alert: You won't believe what hotels are doing to your room when you're not looking, please contact our team at Elliott Advocacy through this form. Thank you so much for this email address. Royal Caribbean Cruises, Ltd. Email Formats and Examples Of all tourism sectors, cruising took the biggest hit.

No quicker than emails to regular customer services. Please let us know how we can help. Contacted Bayley and had a response back in a couple of days. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy.

Sign up for free newsletters and get more CNBC delivered to your inbox. Help! And again, we may not agree with all that they have done, but weve been appreciative of the dialogue weve had more recently with them, but with respect to the Florida law, the bulk of our passengers want to be vaccinated and they want others around them to be vaccinated. Check out our directory. Theresa Norton, editor in chief of AGENTatHOME Magazine, covers the cruise industry for TravelPulse.com. Does anyone have email address of Michael Bayley CEO . Data is a real-time snapshot *Data is delayed at least 15 minutes. Have you ever thought about becoming a Cruise Travel Agent? I am not a member of the C&A society because it was our first cruise with RCI (and probably the last one). Hopefully the percent of people who are unvaccinated will continue to decline. Press 0. Thats not good for a ship and were bringing them back on slowly. Florida Governor Ron DeSantis has made it so cruise companies cant require passengers to be vaccinated. proven methods for fixing any consumer problem. Press 2 and wait for operator.Dial (866) 562-7625.

Request Access. Richard Fain, chairman and CEO of Royal Caribbean Group, stood near the Celebrity Edge cruise ship on June 26 in Fort Lauderdale, Fla. Marta Lavandier/Associated Press. Consumer Alert: Keep your car rental paperwork and photos for at least this long. janedoe@royalcaribbean.com). Here's more information about the Elliott Responsiveness Ratings. }Customer Service. Well be gradually increasing those numbers as we get more comfortable. WebPresident and CEO. Are you hoping to run the ships at capacity levels soon? Naturally, Fain was there to celebrate (Celebrity is owned by Royal Caribbean). I eventually received a response by email and then telephone from one of his team. Other executives include Kara Wallance, Chief Marketing Officer; Jay Schneider, Chief Product Innovation It did take longer than I expected though. Our award-winning daily newsletters keep you posted on our random acts of consumer advocacy. We've always received a response within 48 hours when dealing with Corporate. Last week, I was a guest on the Coffee Talk with Vicki Freed call," Fain said. He said he's been questioned why the cruise industry hasn't yet publicized its enhanced protocols. If not, just leave blank. Theyre trying to do the right thing. Christopher Muther can be reached at christopher.muther@globe.com. WebRoyal Caribbean International's President and CEO is Michael Bayley. With your support, we can create more exciting content and share with everyone! Trend towards vacation rentals is continuing, says TD Cowen's Kevin Kopelman, Semiconductors stand to make massive gains with the evolution of A.I., says KKM's Jeff Kilburg, Fed risks an 'overshoot' on rate hikes, increasing chances of deep recession, says Diane Swonk, We need to take time to get AI right, says Elevation's Roger McNamee, Affordability will be driving factor for EV market growth, says Stellantis CEO. Jason Liberty, CEO of Royal Caribbean, joins CNBC's 'Squawk Box' to discuss whether pent-up demand for travel will continue into 2023. Started in 2010, Royal Caribbean Blog offers daily coverage of news and information related to the Royal Caribbean cruise line along with other relevant topics of cruising, such as entertainment, news, photo updates and more. I find it interesting that the vaccines are more effective against the Delta variant than anybody expected them to be. Powered by Invision Community. Twitter (Public Relations/Media): @RoyalCaribPR, Adam Goldstein President[emailprotected](305) 539-6000, Lisa Lutoff-PerloExecutive Vice President, Operations(305) 539-6000, Have our travel agency partner get you a free quote for a Royal Caribbean cruise. I looked for a "customer service" email address but didn't find one. CANADA (EN), Manager, Guest Experience1050 Caribbean WayMiami, FL 33132 [emailprotected], Secondary ContactAurora YeraRodriguezAVP, Guest Experience1050 Caribbean WayMiami, FL 33132 [emailprotected], Chief ExecutiveMichael BayleyPresident and CEO1050 Caribbean WayMiami, FL 33132 [emailprotected]. Explore Miami, FL 33132 (800) 256-6649 In my experience the executive office, which deals with the emails sent for the attention of Mr Bayley, can take 2 weeks to respond. WebOther common Royal Caribbean Cruises, Ltd. email patterns are [first]. If you have a consumer problem,please contact our team at Elliott Advocacy through this form. I waited 12 days for an acknowledgement of receipt of my email from Corporate last week. Vicki Freed, Royal Caribbean International 's senior vice president-sales and trade support & service, sent an email to travel partners with yet another upbeat Get this delivered to your inbox, and more info about our products and services. I was on the first cruise in the United States and it was 98.7 percent vaccinated. Will bookmark it for future reference. That trip departed from Florida, where passengers are not required to be vaccinated. We have the time to put together a blue-ribbon group of experts to advise us and to help us chart the absolutely best course. All Rights Reserved. Depending on your query, you might find the Crown & Anchor reps helpful? Royal Caribbean International often responds to customer feedback or third parties.

"To that end, we're working on a detailed set of protocols and procedures that can give us and your clients that level of confidence.". Royal Caribbean International is a cruise line brand founded in Norway and based in Miami. Vicki Freed, Royal Caribbean International 's senior vice president-sales and trade support & service, sent an email to travel partners with yet another upbeat video message from Richard Fain, chairman and CEO of parent company Royal Caribbean Cruises Ltd. "As this virus continues to throw all of us for a loop, the good news is that Either one is astronomical, but neither one is perfect. Now the quality of the agent I spoke to and the tone in which I was dealt withthat's another thing all together. We believe the CDC has wanted to do the right thing to protect the country. I sent a stranger money through Zelle by mistake. Fain said travel partners are undoubtedly seeing messages from airlines, car companies, etc., on new sanitation and health protocols. And Governor DeSantis has been a strong supporter of the cruise industry and we may not agree with all that hes done, but he has been an advocate for people being vaccinated, in general. Im on a car rental companys Do Not Rent list now theyre keeping my money, too! Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. He then credited professional travel advisors, who are showing their support and determination to help the cruise industry rebound. So, the only difference is that the cruise reduces the transmission in society and allows the individual to be aware of it earlier. Royal Caribbean International Email CEO Michael Bayley Email CEO Michael Bayley By mrsz, March 22, 2015 in Royal Caribbean International Followers 5 1 Do you see the Delta variant and the subsequent breakthrough cases as a major impediment to getting the industry back up and running at full speed? Like what you see? Thank you. No, no, no. By How does she get it back? Can you tell me the corporate email address that you used? Well you cannot get much quicker than the post above yours :D Can you trust the cruise lines new passenger bill of rights? Fain started by outlining the encouraging news in the COVID-19 pandemic as the U.S. and other nations start to reopen. jane.doe@royalcaribbean.com) and [first] [last] (ex. Whether you cruise multiple times per year or you're new to cruising, the goal of Royal Caribbean Blog is for it to bea useful resource for keeping up to date with what's new and exciting with Royal Caribbean. It was our worst cruise ever.

Norwegian Cruise Line has taken a very aggressive stance against his position, but it seems as if your tactic has been trying to work with him. Melbourne Confidential: A dispatch from Australia's weird weather destination. We may not always agree with them, but we always understand our role to try and work with them. Are energy fees about to make a comeback? Follow him on Twitter @Chris_Muther and Instagram @chris_muther. email & phone Current Position: President and Chief Executive Officer at Royal Caribbean Group Location: Fort Lauderdale, Florida Experience: 26 years How to contact Jason Liberty Get email address: xxxx@gmail.com Phone number: +1-480-xxx-xx42 Last updated: 2022-01-12 Social media: Sign Up to Get Free Contacts Use a So, if I understand correctly, in order to contact RCI there are two options: the "Contact us" form or an email to the CEO? After all, you say, the cruise industry has a history of much stronger hygiene requirements than any of these other industries.

Fifty-six-hundred travel advisers took the time and the trouble to participate in this session to better prepare themselves for selling cruises. Do I still have to pay? [last] (ex. They did call me quickly after my second email and apologised for the delay. This surprise fee made her phone bill skyrocket. I wouldn't expect a quick response. Are cruise lines dumping their sick passengers? Signal Hire. Copyright 2023 Northstar Travel Media, LLC. 19952023, The Independent Traveler, Inc. 1. Press Materials. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Toggle Navigation. Same here As soon as we returned from our cruise (with several problems) I sent a message using the "Contact Us" form. This was on March 9th and I received a

How safe is a cruise? Remember the ships have been idle for 18 months. Fairly quick, in my opinion. WebRoyal Caribbean International United States employs 2054 employees. I wouldn't use that address just for a regular enquiry or complaint. Thanks. The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. Password.

With that kind of focus I feel totally confident about our ability to come back strong.". Right now were operating closer to the 30, 40, and 50 percent ranges. Here's more information about the Elliott Responsiveness Ratings. Does Amtrak owe me anything for a forced downgrade? Jason Liberty is President and Chief Executive Officer for Royal Caribbean Group, which consists of three global cruise brands, Royal Caribbean International, Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. mbayley@rccl.com For all practical purposes, all of these are like new ships. Can I get my money back? Need to contact Royal Caribbean? In all, Royal Caribbean Cruises, Ltd. uses 5 work email formats.

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ceo royal caribbean email