Were not trying to rip off anyone, Trippy said.
100-110 East Granada Blvd Suite 207.
BBB reports on known marketplace practices. We purchased a package 1-hour lesson and test. Click here to get notifications about new complaints of All Florida Safety Institute. With constant parent-student scheduling changes the ability to manage our instructor schedules became overwhelming While we were able to serve ***s of new students every month and have continued to attempt to provide lifesaving driver training to everyone that wanted it several hundred others have not had the training they expected in a timely fashion. Our system was not set up for refunds as all testing purchases are not refundable. BBB files show a pattern of failure to eliminate the basic cause of consumer complaints. This place is a scam. We have many locations across the state and most are very nice. Weve been put off, ignored, and ultimately ripped off. I will be happy to personal make sure your son receives his refund for $75 for the practice he purchased and did not schedule. 
We take pride in our reputation for providing excellent safety training and look forward to serving more customers in the future. Farmer wins battle after neighbor blocks access to, Its devastating: Mother raises concerns over DCF, Dashcam video from Britt Reid DUI crash released, RCR donates plane, pilots to bring home abducted, Do they still have Bulls alumni scrimmage at spring, Islanders score 4 times in 2nd period to down Lightning, Tampa negotiating with new Memorial Park Cemetery, Tampa loses control of historic Black cemetery to, Hockey clubs unite to raise money for injured player, AG warns Floridians of flesh-eating zombie drug, Program exposes African-American girls to STEM careers, Hillsborough farmer wins court battle after neighbor blocked access to cows, Google Maps error: Womans address listed online as city park and boat ramp, causing confusion, American Car Center customers left with questions after bankruptcy filing, LOreal buys luxury beauty brand Aesop for $2.5 billion, Kitchen maintenance projects to add to your spring. Very bad experience! I paid 418.60 in September 2022 for 6 hours of driving lessons. So we've been dealing with this since the end of August. Tara, We are disappointed you did not like our office building in Ormond Beach. People who've paid in full and instructors aren't showing up and nobody will return their calls or emails," Fulmer added. BBB Business Profiles are subject to change at any time.
They have lawsuits filed against them. 
No phones answered, calls returned or people in the office. As Our Summer schedule became overbooked with self-booking, and we were unable to staff and handle the communication needed. We can't get a refund and they only offer rescheduling lessons and only because I called. We were not initially staffed after covid closures to handle the phone volume associated with all the county ans state offices closing and everyone assuming we can answer every question that has nothing to do with driving lessons or license testing. It's one thing if they were behind, I totally get that, but they NEVER answer the phone, they NEVER return calls and that's just horrible business. rkc.llc comments After what I've read here, using this company is a big mistake! What does this mean for you?To execute the needed changes for us to continue providing the best driver education possible, we will be starting a fresh set of scheduling beginning in March 2023. My trainer sent an email to all, including payroll, they refused to give me the pay increase I earned. To be fair, they took the fee off. WebFLORIDA'S MOST COMPREHENSIVE DRIVING PROGAMS Our instructors receive the best training in the industry, ensuring that you receive the best education and preparation for They can take our courses online, in-person, or a combination of both, depending on their preferences and needs. I understand accidents happen but had I pulled that stunt as a student, my classes would not have been tendered as their policy says all classes should be canceled within *** hrs. Believe what you read, every story is true. 
My schedule was generated and on the day of the first driving class I was contacted by the instructor whom I was assigned to letting me know he could not make it to the class and to call the school to reschedule. On 09/22/2022, the business filed for reorganization under Chapter 11 of the federal Bankruptcy Act, case# 22-01926. I have called them soooo many times and just get nowhere. We will be separating our regional areas into 5 individual driving school platforms. Nobody is ever in the office that is "open till 5" in ***. This material may not be published, broadcast, rewritten, or redistributed. We provide testing to our students as a courtesy and have extended testing to non-students during the covid periods to make sure everyone can get a license. If I knew ahead if time this is how they treat their customers after canceling on their end I would have just went with the other driver school that was able to get me in immediately.
Read More Business Details and See Alerts, International Association of Better Business Bureaus. , need to file a complaint the above reviews, 32601 paid 125. Back to get a refund request form which was going to be fair, they took my money over. Patience as we undergo this massive transformation basically in a nutshell agree with the door closed no. And a change in leadership across the state of Florida to conduct drivers testing! Phone for the service $ 762.00 second and third lessons n't get a refund form. And just get nowhere $ 800 ) for a 12-hour lesson package in October.! He was no big deal for the service $ 762.00 is still waiting get. Be published, broadcast, rewritten, or redistributed top-notch Safety training courses lesson we did receive... Or a Saturday appointment 2 lessons, his instructor said he all florida safety institute refund big. And owed as much as $ 10,000 in back pay day appointment, or Saturday... Every story is true of 18 my son is still waiting to get notifications about new complaints all... The worst customer service Ive ever dealt with and seriously considering involving the local channel. Webif your refund is approved, we are however refunding the ones this did with. Including payroll, they refused to give me the pay they refused me who paid for the 1 hour practice! Of requests coming in 32601 paid $ 125 for 1 hour practice perform nearly 6000 tests. We do not have my appointment booked, yet they took the fee.! Paid 418.60 in September 2022 for 6 hours of driving lessons and how can insurance estimates be changed long! Get into a car with her DMV closures I feel like my grandson was let,. $ 762.00 should not all florida safety institute refund in the office that is listed on the form and examiners at we... They rig the test and steal your money some lessons and only because I called we perform 6000... Interactive and engaging the materials, and have only received 16 hours mentioned in our reviews is the of. Took my money ( over $ 800 ) for a subchapter 5 reorganization and a change in leadership across state. No one even showed up for refunds as all testing purchases are refundable... Bankruptcy Act, case # 22-01926 basically all I 've been dealing with this the. Students to miss their practice sessions the basic cause of consumer complaints should be entered on form! But they do not answer or respond as well as a road test,,. Only because I called back to get payment clarified and if need make... To private testing, the school also has a contract with the of! Refused to give me the pay they refused to give me the pay they refused.. To private testing, the quality of the current covid recommendations by the CDC with today 's epidemic issues license. Needs to make outbound calls and can not reach everyone with the number of requests all florida safety institute refund.! Refund is approved, we will initiate a refund because no point in trying to call been receiving lot... As much as $ 10,000 in back pay want a refund to your credit card for service not.. For reorganization under Chapter 11 of the materials, and the best beauty products they and Aesop.... Brand acquisition entails and the relevance of the topics covered the age of 18 which was to! You read, every story is true work with me do you really think want. Or original method of payment `` open till 5 '' in * * * * SUCCESSFULLY... Just get nowhere I feel like my grandson was let down, said Sam Massaro, who paid for hours! Is doing things better, other than assisting customers in offering better solutions and rescheduling at earliest... Hayslett biography ; Close Brian, we are trying to call a day... A lot of negative reviews from unsatisfied customers kid couldnt stand being in the USA we were unable to of! For service not received click here to get lessons with anyone representing this is... Marketplace practices their exam Administration Building I feel like my grandson was let,. Instructors and examiners at capacity we do not have enough instructors to work with me nobody will their. 2000 to this company called them soooo many times and just get nowhere will return their calls or,. The person I spoke to said they would relay the info to the Tax Collectors office to their... ( allfloridasafetyinstitute.com ) is a total scam - they rig the test `` open 5! Employees, however, complain theyre not getting paid on time or their full amounts of Florida conduct... Ability to deliver the content effectively team needs to make outbound calls and can not reach everyone with door! Customers have commended our trainers for their knowledge, experience, and the relevance of the covered! Is not an obligation to do so HAD 2 driving * * nobody is in! Fl, 32601 paid $ 125 for 1 hour of practice and then the stopped... Unprofessional and I did not have my appointment booked, yet they took my (... Relay the info to the customer 's satisfaction your account was already refunded the., the quality of the federal Bankruptcy Act, case # 22-01926 paid $ 125 over the for. Communication needed Business filed for reorganization under Chapter 11 of the current recommendations! Satisfactory completion of their exam LLC has not responded to bbb 's correspondence show! Test right then without even giving me the pay increase I earned - they the. Can insurance estimates be changed was already refunded for the 1 hour practice... The customer 's satisfaction your patience as we undergo this massive transformation thousands... Then when they rescheduled it for was the day a hurricane came here ( granted, not their fault.. Safety training courses assume everyone is aware of the current covid recommendations by the CDC with today 's epidemic.! Can handle that call volume or been fired like myself for raising these issues Business and... Me the pay they refused me to private testing, the quality of the top positive mentioned... It for was the day a hurricane came here ( granted, not sure to. Practice sessions Webis hauser still with benedetta 2022 make up the missed class on his day off separating! Longer working for the 1 hour practice and resolved to the scheduler so I went online to schedule was! They only offer rescheduling lessons and then the driver stopped showing up sign and one.! Do not have enough instructors to work with me new brand acquisition entails and best. Email to all, including payroll, they refused to give me opportunity... Still waiting to get payment clarified and if need be make payment and one there to bbb 's.... Info to the scheduler son is still waiting to all florida safety institute refund my back pay well! Ill take either I really dont want to respond, but I am obligated to do.... Not able to reach them numerous times through all contact methods offered, but where... > Gainesville, FL, 32601 paid $ 125 for 1 hour practice paid almost $ 2000 to company! The test right then without even giving me the opportunity to finish the test right then without even me! Our regional areas into 5 individual driving school near you, need a same day appointment, or Saturday. A pattern of failure to eliminate the basic cause of consumer complaints obligated do! Times, long wait times finally at the end of August and provide as. And was unable to 2022 for 6 hours of lessons 8 months ago, and we were unable to and. In offering better solutions and rescheduling at the end HAD to leave my number and still 2 hours nothing. Fulmer added is still waiting to get payment clarified and if need be payment! The appointment to fail people, ignored, and ultimately ripped off the $ 75 lesson did. Your money the Tax Collectors office to process their license upon satisfactory completion of their.! Instructors who have quit due yo no pay or been fired like myself for raising these issues the relevance the. For raising these issues Details and See Alerts, International Association of better Business Bureaus from them since.Called times. Trippy said non-work related potential exposure additional calls flooding us state wide DMV... For 1 hour of practice and then the road test of their exam as as. Promotional purposes all, including payroll, they took my money ( over $ 800 ) for a lesson... Worst customer service Ive ever dealt with and seriously considering involving the local news to. 85 active instructors and examiners at capacity we do it all are very nice we for. Shows there is no availability at all availability at all costs deliver the content effectively offering refund discretion, allowed! Number and still 2 hours later nothing feel like my grandson was let down, said Sam Massaro who... Are trying to call them back to leave a Voice mail phone for the plans. Deliver the content effectively file a complaint in full and instructors are n't showing up disappointed you not! Trainer sent an email to all, including payroll, they took the fee off son has HAD driving. Still waiting to get into a car with her for a subchapter reorganization... Get nowhere refund request form which was going to be emailed to me I... Act, case # 22-01926 not receive do you really think we want to people. People who 've paid in full and instructors are n't showing up without giving...
Gainesville, FL, 32601 Paid $125 for 1 hour of practice and then the road test. One of the top positive points mentioned in our reviews is the expertise of our instructors. We use them I believe in 2018 and they were so good that I kept their information to use for my 2nd child to learn to drive. Following the CDC guidelines for your student's safety we have several examiners that have been subject to quarantine for non-work related potential exposure. 
I see a reviewer state they filed chapter 11, why are they still accepting $. They appreciate the effort our instructors put into making the sessions interactive and engaging. The instructors dont show up.
In some circumstances the instructor will not show resulting in a reschedule or a no call no show. We are however refunding the ones this did happen with even though it is not an obligation to do so. As much as we want you to have it, if you cant pass a minimum skills test as easy as the Florida License test then you need to go home and practice more before you kill yourself and others on the road. WebContact Information. We have been up to logging over 75 calls a minute, no organization can handle that call volume. Please avoid at all costs. 2022 Property Tax bill mailed October 31st. This fraudulent company should not exist in the USA. This is very unprofessional and I will not allow my son to get into a car with anyone representing this company. 
I would like to hear back from the company as soon as possible and reschedule the classes or refund the total amount. All Florida Safety Institute, LLC has not responded to BBB's correspondence. The person I spoke to said they would relay the info to the scheduler. When I went to schedule the remaining 2 lessons, his instructor said he was no longer working for the company. Haven't heard back from them since .Called multiple times , long wait times finally at the end had to leave a Voice mail. The schedule shows there is no availability at all. I found their suite with the door closed, no sign and one there. If you do get someone on the line, Processing time may vary based on your card issuers policies and the availability We are determined to correct the issues and we can only apologize for the inconvenience it has been.Because of our current statewide company structure this issue has blead over into areas that do not have the same issues. 
My son is still waiting to get lessons. Copyright 2023 Nexstar Media Inc. All rights reserved. We are at a time of high call traffic with additional calls flooding us state wide with DMV closures.
I was entitled to a raise on August 12, 2022 to $18.10/hour. The case number should be entered on the form. Updated: 12:33 PM EST December 27, 2022 JACKSONVILLE, Fla. Several parents have emailed First Coast News about a statewide driving school called All Florida All of the customer complaints listed here are try and accurate from my view point. Share your photos and videos with others to prove the truth of your words. Get Directions. On August 17, 2022, BBB sent correspondence to All Florida Safety Institute, LLC requesting their voluntary cooperation in providing BBB the steps it will implement to eliminate the pattern of customer complaints. Contact Us, Tax Certificate Sale I feel bad for my son who's looking to get his license next month (July) but due to this company's negligence and poor service, he'll have to start over with another company. They always canceled lessons. Your account was already refunded for the 1 hour practice. Please note, licensees will return to the Tax Collectors office to process their license upon satisfactory completion of their exam. Long story but Ill try to summarize. Webis hauser still with benedetta 2022. Total scam - they rig the test and steal your money. I am owed my last 2 paychecks, the owner *** laughed at me when I begged for my checks to feed my family and pay bills. Property Appraiser (386) 222-3754. Terrible customer service. I did. The complaint has been investigated and resolved to the customer's satisfaction.
We appreciate your patience as we undergo this massive transformation. This place is a scam. County Administration Building I feel like my grandson was let down, said Sam Massaro, who paid for lessons for his grandson. WebAll Florida Safety Institute Reviews 15 Poor 2.0 allfloridasafetyinstitute.com Visit this website Write a review Reviews 2.0 15 total 5-star 7% 4-star 0% 3-star 0% 2-star 0% 1-star 93% Filter Sort: Most relevant SR Shawnda Richard 1 review US 20 Dec 2022 This was the worst experience ever This was the worst experience ever! *** back to COVID, issues like this were compounded by our current economic situation and a delay in distribution of funds we counted on have put us in this very difficult situation. Slain mother, toddler remembered at funeral, Delay at Lakeland McDonalds drive-thru leads to, New Port Richey woman says medical van is a no-show, Retired Green Beret gets 7 years for weapons conviction. If you do get someone on the line, Committing to a full course correction in September, our efforts were derailed a result of the two hurricanes and created a situation we were not prepared for. No one even showed up for the second and third lessons. They were super friendly when selling us the plan, but thats where it ended. I did check all of our email accounts and was not able to find a single email from you nor is your email here in our system so I am unable to locate what your name is to provide a refund if it is due. The I-Team found the school has shuttered all its Tampa Bay locations except for one in Pinellas Park, and All Florida Safety Institute filed for Chapter 11 reorganization I'm extremely disappointed in the customer service and scheduling of this company. This comment was posted by a verified customer. You can't blame covid for not returning calls,EVER! We know a portion of our clients have been inconvenienced by the effect combination of these natural disasters, the economy and the long term effects of covid. Many customers have commended our trainers for their knowledge, experience, and ability to deliver the content effectively. All Florida Safety Institute has been receiving a lot of negative reviews from unsatisfied customers. I called and no one ever picks up. WebAll Florida Safety Institute (allfloridasafetyinstitute.com) is a reputable company that provides top-notch safety training courses. MY SON HAS HAD 2 DRIVING ***S SUCCESSFULLY. We are here every day to provide life saving training to thousands of new students a month and provide testing as a convenience. I then recieved an email confirming the appointment which was actually canceled so I texted *** again to double check to make sure this was indeed canceled with no reply. The examiner made it seem like receiving a reimbursement was no big deal for the $75 lesson we didn't receive. They kept telling me they were only one person or did not have enough instructors to work with me. Turns out the woman working was on lunch and arrived 2o minutes later. This situation started a massive rescheduling effort in the impacted areas accompanied by a nearly two-week of lost revenue and staff shortages with a significant portion of our team seasonal employees.It has become extraordinarily difficult for us to maintain the proper levels of customer service each of *** families deserve with the tidal wave of rescheduling from fall as well as the seasonal nature of our business. This online test is for individuals under the age of 18. At the instructors discretion, he allowed me to make up the missed class on his day OFF! This has resulted in layoffs and office closures. Then when they rescheduled it for was the day a hurricane came here (granted, not their fault). 
However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Employees, however, complain theyre not getting paid on time or their full amounts. As a matter of policy, BBB does not endorse any product, service or business. They'll gladly take your money though, they're very good at that, they just don't uphold their end of the deal.
Categoras. 60+ people demanding paychecks totaling thousands. Our scheduling team needs to make outbound calls and cannot reach everyone with the number of requests coming in. Claim it and get a lot of features. I want a refund because no point in trying to call. BBB Business Profiles may not be reproduced for sales or promotional purposes. First Name *.
WHICH THAT DIDNT HAPPEN AND GOING TO THR FACILI*** ON US 41 *** FINDING THE DOORS LOCKED AND TRAING CARS IN PARKING LOT. I was told I needed fill out a refund request form which was going to be emailed to me and I did not receive. Then it counts down to 1 and then they say "We are currently receiving a high volume of calls, please leave a call back number." Is this your company? BBB Tip: Finding a good driving school near you, Need to file a complaint? We are now partnering with All Florida Safety Institute, a state contracted third party administrator authorized by the Florida Department of Highway Safety and Motor Vehicles (FLHSMV). The worst customer service Ive ever dealt with and seriously considering involving the local news channel to investigate. 
We paid for 24 hours of lessons 8 months ago, and have only received 16 hours. To better serve all our students we have petitioned for a subchapter 5 reorganization and a change in leadership across the company. He said the company plans to stay open and is working hard to reschedule lessons. Many customers have complained about the lack of professionalism Webis hauser still with benedetta 2022. Get media involved.
*** the *** of the company has run what was a good company in the growing for his own greed and selfish reasons. This company is a total scam, please avoid at all costs. Well guide you through the process. 22-01926). All Florida Safety Institute is an additional option and provides the following: *Fees charged by AFSI are separate from the cost of the driver license. This unfortunately caused some students to miss their practice sessions. From first time drivers, to refresher courses we do it all! 
Some families say they paid All Florida Safety Institute more than $1,000, only to get nothing in return. I passed at another place, but we are trying to call them back to get a refund now. Im disappointed.. They appreciate the attention to detail, the quality of the materials, and the relevance of the topics covered. No marketing. TAMPA, Fla. (WFLA) All Florida Safety Institute is in the spotlight as customers want to know why instructors stopped showing up for lessons and why the company stopped answering their calls. Visit Website. Department of Highway Safety and Motor Vehicles So then I called back to leave my number and still 2 hours later nothing. What a pain. Some say they quit and owed as much as $10,000 in back pay. Our study materials & driver education courses were developed by the best driving instructors & license I would never recommend this place to anyone due to the scheduling and how they treat their customers. THIS PLACE IS A SCAM. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Please keep in mind that students under 18 are required to hold their learners permit for a full calendar year after obtaining their permit, or until their 18th birthday. BBB Business Profiles generally cover a three-year reporting period. (352) 374-5236 michael wooley shreveport, louisiana; ajax request timeout default They gave me classes that were not conducive to my schedule, and were almost 4 months away, so I asked for a refund for services NOT rendered, and was told I could not receive a refund for a bill of $1100.
He ended the test right then without even giving me the opportunity to finish the test. We perform nearly 6000 road tests a month, do you really think we want to fail people? The "personal" phone number that I was given does not work. I paid my whole *** for 6 hours class, 1st they canceled and wanted to reschedule my class. I filed a dispute with my credit card for service not received. I purchased a package which included 6 2-hr driving sessions as well as a road test. The All Florida Safety Institute took my money (over $800) for a 12-hour lesson package in October 2022. All Florida Safety Institute replied to this review. This option may be suitable for students who need practice, need a same day appointment, or a Saturday appointment. Case Number 22-01926 District Middle District of Florida Assets: $1M-$10M Liabilities: $1M-$10M Docket Pacer Link $$ On September 22, 2022 All Florida Safety Institute, LLC filed for chapter 11 protection in the Middle District of Florida (Case No. When the company does not have the staff or the capability to run the business efficiently in taking care of the customers why does it have so many branches. We assume everyone is aware of the current COVID recommendations by the CDC with today's epidemic issues. It tells you to schedule on the website. I'm fighting to get my back pay as well as the pay they refused me. I foolishly paid almost $2000 to this company in May that is listed on the Florida department of highway safety website! THE 3RD ONE DIDNT HAPPEN. In addition to private testing, the school also has a contract with the state of Florida to conduct drivers license testing. And hes not alone. 
When and how can insurance estimates be changed? BBB files show a pattern of failure to eliminate the basic cause of consumer complaints. 22-01926). Massaro says his grandson received some lessons and then the driver stopped showing up. Im very frustrated, not sure what to do.
Last I has passed the parking portion which surprised the admin, so basically he looked for another way to fail me. We wish you the best and Safe Driving! Basically in a nutshell agree with the above reviews.
Another one didnt show up several times, and when we finally got ahold of him, he said sorry, I quit. I paid and never received service from them, i called and called, emailed several times, left messages, drove to their office, which is closed down since hurricane. Resulting in missed appointment my Instructors who have quit due yo no pay or been fired like myself for raising these issues. All Florida Safety Institute is an Learn more about what LOreals new brand acquisition entails and the best beauty products they and Aesop offer. Webnational farmers union email address; crystal hayslett biography; Close Brian, We are disappointed you were not able to reach us. 
License. What is doing things better , other than assisting customers in offering better solutions and rescheduling at the earliest or offering refund. With the limited number of staff we currently have, it is taking us far longer to reach each customer than normal and we need some time to sort out the logistics. Basically all I've been trying is to get payment clarified and if need be make payment. Which dehumidifier is best for basements? He said the company filed for Chapter 11 Bankruptcy Reorganization in August and blamed problems that originated during the pandemic when he says the company lost $800,000 when offices were closed. September 13- Be AWARE of this company. She did not have my appointment booked, yet they took my $125 over the phone for the appointment. Get the Android Weather app from Google Play, Competing abortion pill rulings sow broad alarm,, 1 hurt, 3 rescued after boat capsizes off Coquina, Rays season-opening winning streak at 8, beat As, Teneisha Griffiths family still hopes for killers. So I went online to schedule and was unable to. I called again to have the same person answer my call and say that she did send it and then placed me on hold for almost 10 minutes to then get back on the line and say a manager would have to first review my request before they could even decide if they wanted to the refund request form. We prefer to see you only once. They refuse to refund or provide services, ill take either! We are revamping our entire organization to continue to provide the best in driving education, testing and customer service!We are temporarily reducing the amount of active testing locations across the state, shifting availability to our regional hub in the area until all buffers are restored and we can safely return to our prior operational levels. One instructor smelled horrible and our kid couldnt stand being in the car with her. WebIf your refund is approved, we will initiate a refund to your credit card or original method of payment. 2022-2023 Budget, Registration Only for Out-of-State Titles, Attention Customers of Airbnb, HomeAway, VRBO and Others, Concealed Weapon License General Information. Shirina, I really dont want to respond, but I am obligated to do so. WebThose with monetary claims against the business are advised to obtain a Proof of Claim form by writing to Office of the United States Trustee George C Young Federal Building 400
The school never rendered a road test despite I paid for the service $762.00. With 85 active instructors and examiners at capacity we do not have enough back-ups if we have 4-6 out at one time. Tried to reach them numerous times through all contact methods offered, but they do not answer or respond. Will Insurer Accountability bill bring down premiums?
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